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Open nowFirst seen 4 days ago

Spa Receptionist Cape Winelands

MyCareerCraft185 open roles

Where
Franschhoek, South Africa
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Your applicationOpen nowSpa Receptionist Cape WinelandsMyCareerCraft · Franschhoek, South Africa
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

What You'll Need

  • Grade 12 (Matric)
  • Diploma in aesthetics advantageous
  • 2–3 years' experience in spa reception/administration preferred
  • Experience with spa reservation systems
  • Strong telephone etiquette and interpersonal skills
  • MS Office proficient
  • Excellent multitasking, organisational and time-management skills
  • Sound product knowledge with a flair for sales
  • Fluent in English
  • Able to work independently and under pressure

What You'll Do

  • Welcome and assist guests, both walk-in and by appointment
  • Manage the spa reservations diary, calls and emails
  • Process bookings, payments and vouchers
  • Advise guests on spa services, products and promotions
  • Cross-sell and upsell treatments and retail products
  • Maintain client records and communicate updates to therapists
  • Handle online orders, courier coordination and pre-payment follow-ups
  • Keep the reception area and product displays clean, fresh and welcoming
  • Order reception and retail supplies as needed
  • Gather and relay guest feedback

The ideal candidate will deliver a warm, professional welcome to guests, manage bookings and enquiries, process payments, and support day-to-day front-of-house operations while promoting spa treatments and products.

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