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Open nowFirst seen 5 days ago

Technical support technician IoT (Irene Pretoria) Permanent

MyCareerCraft185 open roles

Where
Centurion, South Africa
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Your applicationOpen nowTechnical support technician IoT (Irene Pretoria) PermanentMyCareerCraft · Centurion, South Africa

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareerCraft's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Requirements:

  • Grade 12 (Matric) certificate
  • Technical diploma, degree or relevant qualification would be an advantage
  • 1-2 years of experience in technical support, IT support, electronics, or similar work
  • Good at solving problems
  • Love learning about technology
  • Good communication skills (speaking and writing)
  • Patient and focused on helping customers
  • Can work well under pressure
  • Comfortable using mobile apps and cloud platforms
  • Technical subjects from school
  • Experience helping installers or trade customers
  • Knowledge of smart homes, IoT, CCTV, or networking
  • Basic electrical knowledge (switches, relays, live/neutral wiring)
  • Understanding of home networks and connected devices

Role details

  • Help customers by phone, email, WhatsApp, and online ticket systems
  • Help customers and installers set up and fix smart home devices
  • Fix connection problems (Wi-Fi, Zigbee, Matter, Ethernet)
  • Support smart home products like switches, sensors, hubs, cameras, and controllers
  • Help installers with wiring diagrams and installation advice
  • Pass difficult problems to managers or suppliers when needed
  • Keep help documents and FAQs up to date
  • Help internal teams with product demos and testing

Only shortlisted candidates will be contacted. Our client is an equal opportunity employer. They are committed to fair and transparent recruitment that promotes diversity, equity, and inclusion in the workplace

#mycareercraft #mycareercraftjobs #jobsmycareercraft #IoTjobs #ITjobs #jobsgauteng #technicianjobs

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