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Open nowPosted today

Business Analyst

MyCareersFuture95,242 open roles

Pay
SGD 7,000 – SGD 8,000 a month
Where
Central, Singapore
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Your applicationOpen nowBusiness AnalystMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

9.8% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 7 days.

Share of postings closed within
  1. 1.9%1 day
  2. 3.9%3 days
  3. 9.8%7 days
  4. 15.5%14 days
  5. 33.8%30 days
This job: posted today

MyCareersFuture median: 7 days open

The posting

Company Overview

Established in 2010, Vinova is an award-winning development company specializing in mobile, web, and enterprise applications. We serve global clients across IoT, blockchain, fintech, networking, and ecommerce, delivering quality, flexible, and fast digital solutions.

Job Summary

You will lead the analysis, design, and delivery of customer-facing digital platforms and services, driving digital transformation and enhancing user experiences through collaboration with stakeholders, vendors, and technical teams.

Responsibilities

  • Partner with stakeholders to understand business objectives, customer needs, and operational challenges, translating them into clear business, functional, and technical requirements
  • Analyze business processes to identify pain points, define future-state processes, and recommend balanced solutions for business value, user experience, technical feasibility, and sustainability
  • Facilitate workshops, gather requirements, develop user stories, process maps, and acceptance criteria to guide solution delivery
  • Collaborate closely with vendors and engineering teams to ensure successful implementation of digital solutions
  • Analyze customer feedback, user behavior, and service journeys to identify opportunities for improving digital experiences on websites, portals, and chatbots
  • Conduct user research, stakeholder interviews, and journey mapping to enhance navigation, content discoverability, accessibility, and self-service effectiveness
  • Develop and validate prototypes to confirm solutions meet user and business needs
  • Oversee continuous enhancement and operational support of digital platforms, managing enhancement requests, defect analysis, prioritization, release coordination, and implementation
  • Monitor platform performance and operational issues, working with vendors and support teams to maintain system reliability, security, and performance
  • Support digital channel modernization by identifying opportunities to simplify customer journeys, improve self-service, optimize content management, and introduce AI-enabled capabilities
  • Evaluate emerging technologies, industry trends, and best practices to contribute to platform evolution roadmaps
  • Define testing strategies, develop test scenarios, and coordinate system integration testing (SIT), user acceptance testing (UAT), and production verification to ensure solutions meet requirements
  • Validate delivered solutions against business outcomes and support release planning, deployment readiness, and post-implementation reviews
  • Act as key liaison among business stakeholders, vendors, and development teams to facilitate discussions, manage priorities, monitor progress, and resolve issues
  • Oversee vendor performance to ensure deliverables meet contractual, operational, and business expectations
  • Maintain high-quality business, functional, technical, and operational documentation throughout the platform lifecycle
  • Ensure compliance with government ICT policies, security requirements, accessibility standards, and governance frameworks, supporting audits and governance submissions as needed

Required competencies and certifications

  • None explicitly stated

Preferred competencies and qualifications

  • Experience with AWS and/or Government Commercial Cloud (GCC) environments
  • Business analysis and solution design expertise
  • Experience supporting or delivering website, portal, or customer-facing digital service modernization initiatives
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