The posting
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ABOUT THE JOB
The Business Manager partners closely with Executives/ Head Ofs to drive operational excellence, track business performance, and ensure disciplined execution across strategic initiatives. This role acts as an integrator across teams, using data, structured governance, and strong stakeholder engagement to help functions deliver their goals efficiently and consistently. It also drives cultural alignment and “one team” behaviours across sites and regions.
YOUR JOB RESPONSIBILITIES
1. Business Performance Tracking & Insights
- Own day‑to‑day tracking of respective domains/ area's goals, KPIs, and functional scorecards.
- Monitor operational metrics, including tech, financial, risk, and delivery performance.
- Convert insights into recommended actions and follow up to ensure closure.
- Prepare weekly/monthly/quarterly performance packs for Executives (QBR, CEO Updates, Group Executive Updates, etc.).
2. Presentation & Executive Communication
- Create high-quality executive-level presentations: QBRs, Board/ExCo updates, CEO reviews, strategic papers.
- Produce visuals, dashboards, and slides that clearly communicate insights and priorities.
- Ensure messaging consistency across departments and global sites.
3. PMO Governance & Operational Discipline
- Establish and maintain governance mechanisms for critical leadership routines.
- Ensure cadence, structure, documentation, and follow‑through for executive meetings.
- Standardise templates, dashboards, and reporting formats to enhance clarity and control.
- Track progress, blockers, decisions, and interdependencies across executive portfolios.
- Drive cross‑functional alignment through structured communication and stakeholder coordination.
4. Strategic Initiative Management
- Lead planning, tracking, and execution support for strategic initiatives under each Executive.
- Monitor project milestones, budgets (where applicable), risks, and issue remediation.
- Coordinate with initiative leads across functions to ensure accurate updates and timely delivery.
- Assess cross-functional risks, propose mitigation plans, and escalate where needed.
- Workforce Planning and Management
5. Fulfil other tasks as assigned by your People Leader and/or authorized representative of NAB Vietnam from time to time
YOUR SKILLS & EXPERIENCE
- Bachelor's degree in Business, Engineering, Technology, Management, Finance, or related fields.
- 5-8+ years of experience in project management, PMO, consulting, transformation, operations, or strategy roles.
- Strong PMO capabilities: project planning, risk management, reporting, governance, and delivery follow-through.
- Demonstrated experience working with senior stakeholders and managing cross-functional initiatives.
- Excellent communication skills with strong presentation development (PowerPoint, storytelling).
- High analytical ability with experience working with KPIs, performance metrics, and dashboards.
- Strong organisational skills, with proven ability to manage multiple workstreams under pressure.
- Comfortable working in fast-paced environments with ambiguity and constant change.
- Excellent Powerpoint skills
- Excellent interpersonal skills with strong sense of ownership, resilience, and proactive problem-solving.
- Highly structured, disciplined, and reliable in execution.
- Exceptional stakeholder management with ability to influence without authority.
- Data-driven, insightful, and comfortable making recommendations.
- Able to balance strategic thinking with operational detail.
- Professional presence and confidence when partnering with senior executives
Preferred
- Consulting background is a strong advantage.
- Experience in working overseas (Australia, etc.) is preferred
- Experience in digital transformation, enterprise operations, tech, or banking is a plus.
THE BENEFITS AND PERKS
We appreciate and reward our colleagues who do great work every day – from excelling for our customers, to taking ownership of an issue to get it resolved. Here’s how we support our people with a range of exclusive benefits.
1. Generous compensation and benefit package
- Attractive salary
- 20-day paid annual leave and 7-day paid sick leave
- 13th month salary and Annual Performance Bonus
- Premium healthcare for yourself and family members
- Monthly allowance for team activities
- Premium welcome kit and occasional gifts of appreciation
- Extra benefits on your work anniversary
2. Exciting career and development opportunities
- Large scale products with modern technologies in banking domain
- Clear roadmap for career advancement in both technical and leadership pathways
- Access to digital learning platform such as Udemy
- Opportunity for training in Australia
3. Professional and engaging working environment
- Hybrid working model and excellent work-life balance
- State-of-the-art & modern Agile office
- Food and beverages in the office pantry
- Annual team activities and company events
- A solid and talented team behind you – great people who love what they do
A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE
We know that our people make us who we are. That's why we have built a culture of respect – where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.
We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.
CLOUD-FIRST
NAB is undergoing an exciting "Cloud First" technology transformation by taking advantage of the latest tools and techniques used by leading technology and digital companies globally. But it’s not just about the Tech, we are also investing heavily in our people, so if you have an appetite to learn, grow and elevate others around you, this is the place for you!
If this excites you, let's have a chat over a cup of coffee!
It's more than just a career at NAB!
We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.
IT'S MORE THAN MONEY
We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.
