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Open nowPosted 10 days ago

バイリンガル サービスデリバリーマネージャ

Nexus Corporation224 open roles

Where
Minato-ku, Tokyo
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Your applicationOpen nowバイリンガル サービスデリバリーマネージャNexus Corporation · Minato-ku, Tokyo

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Nexus Corporation's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 10 days ago

The posting

グローバル製造業企業向けApplication Management Services（AMS）案件において、システム運用保守の移管（Transition）および運用フェーズのマネジメントを担当いただきます。 本プロジェクトでは、安定したアプリケーション運用に加え、継続的なサービス改善や業務効率化を推進します。日本側チームとオフショアチームを含む15～20名規模の組織をリードしながら、顧客との信頼関係を構築し、中長期的なサービス価値向上を実現していただきます。 【主な業務内容】 AMS、運用保守、開発支援を含むサービスデリバリー全体の統括 SLA・KPI達成に向けたサービス品質管理および運営管理 サービス改善計画の立案・推進および運用品質向上施策の実施 Incident Management、Change Management、Problem Managementの推進 顧客ステークホルダーとの関係構築およびエスカレーション対応 各種ガバナンス会議、レビュー会議の運営 リスク管理および課題管理の推進 日本・海外デリバリーチームのマネジメント 顧客ビジネス目標に沿ったデリバリーロードマップ策定 継続的な運用改善およびオペレーショナルエクセレンスの推進 Requirements 【応募条件】 AMS（Application Management Services）プロジェクトにおけるサービスデリバリーまたはプロジェクトマネジメント経験 オンサイトプロジェクトマネージャーとして12年以上の実務経験 SLA・KPI管理、ガバナンス管理、リスク管理に関する豊富な経験 日本語による顧客対応能力およびオフショアチームと連携可能な英語コミュニケーション能力 【尚可条件】 大規模な分散型チームのマネジメント経験 製造業向けシステム運用保守またはアプリケーション開発経験 Transitionプロジェクトの立ち上げまたは運営経験 複数ベンダーが参画するプロジェクトでのデリバリー管理経験 顧客エグゼクティブ層との折衝経験 継続的サービス改善や運用最適化の推進経験

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