Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 9 days ago

Indirect Service Operations Ass. Specialist

nilfisk86 open roles

Where
Istanbul
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowIndirect Service Operations Ass. Specialistnilfisk · Istanbul

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on nilfisk's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. nilfisk postings stay open a median of 14 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 9 days ago

nilfisk median: 14 days open

The posting

Temel Sorumluluklar

Servis ağı operasyon takibi

  • Yetkili servislere atanan iş emirlerini, açık kayıtları ve SLA sürelerini günlük olarak izlemek; geciken işleri ilgili iş ortağıyla takip edip eskale etmek.
  • Servis kayıtlarının sistemde (ör. SAP, Salesforce Field Service, ServiceNow) eksiksiz ve doğru kapatılmasını kontrol etmek.
  • Yedek parça talepleri, iade ve garanti süreçlerinin iş ortakları tarafından prosedüre uygun yürütülmesini desteklemek.

Raporlama ve analiz

  • Servis ağı KPI'larını (SLA uyumu, ilk seferde çözüm oranı, tekrar arıza, ortalama çözüm süresi, NPS/CSAT) haftalık ve aylık raporlamak.
  • İş ortağı performans karnelerini (scorecard) hazırlamak ve dönemsel değerlendirme toplantılarına veri sağlamak.
  • Verideki sapmaları ve iyileştirme alanlarını tespit edip yöneticisine öneri sunmak.

Hak ediş ve finansal süreçler

  • Yetkili servis işçilik, yol ve parça hak edişlerini kontrol etmek; fatura ve ödeme süreçlerinde finans ekibiyle koordinasyon sağlamak.
  • Garanti taleplerinde usulsüzlük ve mükerrer kayıt kontrollerini yapmak.

İş ortağı ilişkileri ve süreç uyumu

  • Yetkili servislerle günlük operasyonel iletişimi yürütmek; prosedür, duyuru ve eğitim içeriklerini iletmek.
  • Yeni iş ortağı devreye alma (onboarding), yetkilendirme ve teknik eğitim planlamalarına destek olmak.
  • Servis denetimleri ve kalite kontrol ziyaretlerinin planlanması ve aksiyon takibine katılmak.
  • Müşteri şikayetlerinin ilgili servis üzerinden çözüme ulaştırılmasını takip etmek.

Let’s create a cleaner future together

Cleaning has emerged as a key contributor to health and safety, sparked by technology and innovation. At Nilfisk we are a driving force in this development. Being part of Nilfisk means thinking outside of the box, bringing your inspiring ideas to life, sharing the results, and learning from your setbacks. We believe that diversity is our greatest strength – as we achieve the best results from a wide variety of views and approaches. At Nilfisk, you have the freedom to be yourself and express your opinions. Nilfisk is firmly committed to growth and sustainability in everything we do. You will be empowered in your role as you collaborate with passionate colleagues on a quest to create a cleaner future.

Are you ready to make a change for a cleaner future?

About Nilfisk

Nilfisk is a world-leading provider of professional cleaning equipment and services, founded in Denmark in 1906. With approximately 4,500 employees across 45 countries and products sold in over 100 markets, we are committed to developing sustainable cleaning solutions that improve quality of life. We are a proud member of the United Nations Global Compact.

We embrace diversity and equality with an environment of inclusion. We encourage everyone to apply for the position, regardless of origin, race, ethnicity, religion, physical or mental ability, gender, gender-identity or expression, sexual orientation, and age.

Job applicant FAQ

Do you have questions regarding the recruitment process or alike? Please visit our FAQ for job applicants.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against nilfisk's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on nilfisk's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    nilfisk's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.