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Open nowPosted 1698 days ago

台州-NSC售后服务代表

nio/index1,765 open roles

Where
Taizhou, Zhejiang, Chinese Mainland
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Your applicationOpen now台州-NSC售后服务代表nio/index · Taizhou, Zhejiang, Chinese Mainland
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. nio/index postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.5%14 days
  5. 35.5%30 days
  6. 45.1%60 days
This job: posted 1698 days ago

nio/index median: 1 days open

The posting

岗位职责: 1、熟悉公司车辆功能及使用,深刻理解公司服务理念,提供用户“无忧”服务体验; 2、对用户的维保需求进行确认,并根据需求给出最优服务方案; 3、负责用户关系的维护,保证每位用户都能得到专业而有温度的售后服务; 4、负责车辆整体维修情况的把控及维修过程中的用户沟通,确保维修时效、维修质量、完工交付标准及维修服务体验; 5、协助用户处理车辆事故理赔事宜; 6、按需为用户安排代步车,专车等延续行程服务,确保用户行程无忧; 7、服务中心日常管理,包括但不限干产能、配件协调,服务中心车辆交付评价,一般客诉处理。

岗位要求: 1、22-40周岁,专科及以上学历,熟练使用各种办公软件; 2、持C1及以上驾照,两年以上实际驾龄,驾驶技术优秀; 3、良好的沟通与组织协调能力,优秀的服务意识和良好的抗压能力; 4、2年以上汽车后市场相关经验,有中高端4S店售后服务经验优先; 5、持有行业认可的车辆维修资格证优先; 6、有事故理赔、车辆保险相关从业经验者优先。

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