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Open nowFirst seen 31 hours ago

Customer Service Representative - German Speaking

Nomadify505 open roles

Where
Burgas, Bulgaria
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Your applicationOpen nowCustomer Service Representative - German SpeakingNomadify · Burgas, Bulgaria
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Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: first seen 31 hours ago

The posting

Job Title: Customer Service Representative – German Speaking

Location: Bulgaria

Overview of the Opportunity:

As our global organization continues to mature, we are looking to onboard professional German speakers for the Customer Service Representative vacancy at our facility in Bulgaria. This position acts as a primary touchpoint for our international clientele, handling service requests with enterprise-level professionalism. No prior industry background is mandatory; we offer a fully compensated, thorough instructional program to ensure you are fully prepared for success.

Your Tasks:

  • Process and resolve incoming user requests across omnichannel platforms, including phone lines, emails, and live text chats.
  • Represent corporate values by ensuring an exceptional, respectful, and highly competent standard of communication.
  • Evaluate client issues critically to deliver accurate, streamlined, and actionable resolutions.
  • Systematically register and maintain case histories within our corporate database management system.
  • Achieve alignment with internal operational benchmarks and performance milestones.
  • Liaise with cross-functional international teams when necessary to solve escalated client matters.

Requirements:

  • Native or bilingual command (C1-C2 level) of the German language, both written and spoken.
  • An intermediate operating standard of English (B1 level or higher) for digital tools and organizational training.
  • A firm intention to relocate, settle, and advance a professional career path in Bulgaria.
  • A responsible, self-guided individual with an innate capacity to quickly adopt new software and corporate workflows.
  • Ease of operating inside a fast-paced, highly diverse, and multicultural workspace.
  • Prerequisite: Must possess valid EU nationality or a current, legal work authorization for Bulgaria.

What We Offer:

  • Compensation: A monthly base salary ranging from 975 EUR to 1200 EUR.
  • A fully paid onboarding curriculum and structured mentorship to facilitate your transition.
  • An interactive, energetic, and highly international company culture.
  • Strategic exposure to professional business communications to elevate your long-term career outlook.
  • Relocation Package: A dedicated assistance scheme is provided to coordinate and support your move to Bulgaria. Detailed operational benefits and timelines will be reviewed directly during the interview phase.
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