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Junior Roles – (German Speaker)

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Porto, Portugal
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Your applicationOpen nowJunior Roles – (German Speaker)Nomadify · Porto, Portugal
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11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.5%14 days
  5. 35.5%30 days
  6. 45.1%60 days
This job: first seen 2 days ago

The posting

Roles: Customer Service Specialist | Content Creator | Support Assistant

Location: On-site / Relocation Support

Employment Type: Full-time

Available for: EU citizens or expats with work permit

Program Overview

We are offering entry-level career opportunities within a fast-growing, international environment. This multi-track role structure is designed for early-career professionals who want to build practical experience, develop in-demand skills, and grow within a global organization.

Depending on your strengths and interests, you will be aligned with one of the following tracks:

  • Customer Service
  • Content Creation
  • Support Operations

This is more than a job — it is a career entry point with structured development and internal mobility pathways.

Role Tracks & Key Responsibilities

1. Customer Service Specialist (German-Speaking)

  • Serve as the primary contact for German-speaking customers (phone, email, chat)
  • Handle inquiries, complaints, and service requests with a customer-first mindset
  • Meet and exceed KPIs, SLAs, and satisfaction targets
  • Accurately document interactions in CRM systems
  • Escalate complex issues and collaborate with internal teams

2. Content Creator (in German language)

  • Develop and adapt digital content (emails, help center articles, social media, internal content)
  • Ensure content aligns with brand voice and customer expectations
  • Support localization efforts (especially German content where relevant)
  • Collaborate with marketing and support teams to improve engagement and clarity
  • Contribute to content optimization and innovation initiatives

3. Support Assistant (Operations in German language)

  • Provide administrative and operational support across teams
  • Assist with data entry, reporting, and documentation processes
  • Support internal coordination and workflow management
  • Ensure accuracy and compliance with internal standards
  • Contribute to process improvement and efficiency initiatives

Candidate Profile (All Tracks)

  • Entry-level candidates or recent graduates welcome
  • German proficiency (preferred for Customer Service & Content roles)
  • Good command of English for internal communication
  • Strong communication and organizational skills
  • Detail-oriented with a solution-driven mindset
  • Comfortable working in a structured, KPI-driven environment
  • Open to relocation and on-site work

What We Offer

  • Competitive entry-level salary package + performance bonus
  • Structured onboarding and training programs
  • Exposure to an international, multicultural work environment
  • Clear career growth and internal mobility opportunities
  • Stable, long-term employment within a scaling organization
  • Relocation support (where applicable)

Additional Information

  • Working hours may vary depending on business needs
  • Candidates must have EU citizenship or a valid work permit
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