Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 4 days ago

Swedish-speaking Customer Support Agent to Riga

Nordsbroad7 open roles

Where
Riga, Latvia
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSwedish-speaking Customer Support Agent to RigaNordsbroad · Riga, Latvia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Nordsbroad's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Take the opportunity to live and work in Riga a city known for its stunning Old Town, vibrant cultural life, and affordable cost of living. 

Riga is one of Europes hidden gems, attracting visitors from around the world. This is a great chance to gain international work experience in a European capital where its easy and inexpensive to find your own place to live.  - A relocation package may be possible for motivated candidates.

We are currently looking for motivated Swedish-speaking Customer Support Agents to join our clients international team.

Work Experience / Responsibilities

  • Handle customer inquiries over the phone and provide effective solutions to end users.
  • Log case resolutions in the contact center system based on communication via phone, email, chat, etc.
  • Ensure cases are resolved within their lifecycle, in line with individual performance goals.
  • Escalate priority issues according to client procedures to the appropriate team lead when necessary.
  • Work both independently and as part of a team.
  • Communicate effectively with internal and external stakeholders.
  • Deliver outstanding customer satisfaction.
  • Meet quality standards for all handled interactions.
  • Maintain performance targets related to response time, handling time, and resolution rate in line with the project's key results (KRAs).
  • Perform any additional ad hoc tasks that may improve service quality or KPIs.
  • Participate in training as required.

Preferred Skills & Qualifications

  • Strong computer skills and ability to multitask across multiple systems and applications.
  • Friendly, positive, and self-motivated personality.
  • Team player with a service-oriented mindset and a proactive approach to problem-solving.
  • Flexibility to work in shifts or part-time (where legally possible), and adaptability to changing priorities.
  • For roles involving written communication: Excellent written Swedish and a minimum typing speed of 50 words per minute.

Employee Benefits

  • Premium Health Insurance: Comprehensive coverage for you and your family (spouse and dependents), including check-ups, dental, vision, prescriptions, mental health support, and more.
  • Compulsory Health Check (OVP): Fully covered.
  • Learning & Development: Grow your skills through our clients training platform with over 5,000 free courses, practice tools, and certifications, especially in emerging technologies.
  • Competitive Salary & Allowances: Based on your experience and the role.
  • Paid Annual Leave: 4 calendar weeks of paid time off.
  • Work Culture & Environment: Enjoy a dynamic and positive workplace with regular celebrations, wellness initiatives, and strong team spirit.
  • Hybrid Work Model: Option to switch to hybrid work after reaching performance targets, depending on business needs.
  • Work from Home for Late Shifts: Possibility to work from home during evening shifts for better flexibility and work-life balance.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Nordsbroad's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Nordsbroad's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Nordsbroad's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.