The posting
We are a global technology company developing innovative solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values - Caring, Committed & Courageous. We foster your talent, with us you shine.
Position- Sr. Engineer Demand Planning
Designation: Demand Planner & Store In-Charge Department: Service / Parts & Aftermarket Location: Project / Site- Khetri Industry: Mining & Underground Equipment Reporting To: Service Manager / Project Manager
Job Purpose
The Demand Planner & Store In-Charge will be responsible for material demand planning, inventory management, spare-parts availability, site-store operations, and coordination with the central warehouse, suppliers, and project/service teams.
The position will ensure optimum inventory levels, timely availability of critical spare parts, proper material accounting, and efficient site-store operations to support equipment uptime and service-contract commitments.
Key Responsibilities
1. Demand Planning & Material Forecasting
- Prepare monthly and quarterly spare-parts demand forecasts based on equipment population, machine hours, consumption history, maintenance schedules and upcoming service requirements.
- Analyse historical consumption and identify fast-moving, slow-moving and critical spare parts.
- Prepare material requirements for planned and preventive maintenance.
- Coordinate with Service Engineers and Site Managers to understand upcoming material requirements.
- Monitor pending orders and ensure timely replenishment of critical items.
- Maintain optimum stock levels while avoiding excess and obsolete inventory.
2. Inventory & Store Management
- Take complete responsibility for site-store operations and inventory accuracy.
- Maintain proper receipt, issue, transfer and return of materials.
- Ensure all materials are properly identified, stored and preserved.
- Conduct regular physical stock verification and reconcile differences with system stock.
- Maintain minimum/maximum stock levels for critical parts.
- Monitor slow-moving, non-moving and excess inventory and initiate corrective actions.
- Ensure proper storage of high-value and critical components.
3. ERP / Project Module & Transaction Management
- Ensure timely and accurate posting of GRN, material issues, transfers, returns and other inventory transactions in the ERP/project system.
- Maintain data on regular basis in SmartCare
- Maintain records in S365/ERP for inventory transaction
- Maintain proper documentation for all material movements.
- Coordinate with Finance/Commercial teams for material reconciliation and invoicing requirements.
- Monitor open material transactions and ensure timely closure.
4. Service Contract Support
- Support service contracts by ensuring required spare parts and consumables are available at site.
- Coordinate material planning for preventive maintenance, breakdown maintenance and major overhauls/rebuilds.
- Track equipment running hours and maintenance schedules to anticipate future requirements.
- Work closely with Service Engineers to reduce equipment downtime caused by material shortages.
5. Procurement & Supply Chain Coordination
- Raise material requisitions based on approved demand and stock requirements.
- Coordinate with Central Warehouse, Procurement, Suppliers and Logistics teams for timely delivery.
- Follow up on backorders and delayed materials.
- Highlight critical shortages and supply risks to management in advance.
- Support emergency procurement requirements during breakdown situations.
6. Commercial & Invoicing Support
- Provide material consumption and issue data for customer billing and service-contract invoicing.
- Ensure material consumption is correctly mapped against the relevant machine/project/site.
- Support reconciliation of customer-provided, Normet-owned and consumable materials.
- Maintain records required for customer audits and commercial reviews.
7. Reporting & MIS
Prepare and submit regular reports covering:
- Inventory status and stock value
- Critical/shortage items
- Consumption trend
- Pending purchase orders
- Slow/non-moving inventory
- Material ageing
- Monthly demand forecast
- Material availability for upcoming maintenance
- Stock variance and reconciliation
- Service-contract material consumption
- Fleet performance related KPIs
Key Performance Indicators (KPIs)
- Inventory accuracy: ≥98–100%
- Critical spare availability
- Reduction in equipment downtime due to material shortage
- Forecast accuracy
- Reduction of excess and obsolete inventory
- Timely GRN/material issue/return transactions
- Timely completion of physical stock reconciliation
- Reduction in emergency procurement
- Timely support for service-contract invoicing
- Compliance with company store and inventory procedures
Required Qualification & Experience
- Diploma / Bachelor's degree in Mechanical Engineering, Materials Management, Inventory management
- 5–10 years of experience in demand planning, spare-parts management, stores or inventory management.
- Experience in mining, tunnelling, construction equipment or heavy machinery will be preferred.
- Experience with ERP systems such as SAP / Microsoft Dynamics / S365 or similar.
- Good knowledge of spare-parts identification, inventory control and material planning.
Required Skills
- Demand forecasting and inventory planning
- Spare-parts management
- ERP and inventory transaction management
- MS Excel and MIS reporting
- Vendor and warehouse coordination
- Analytical and problem-solving skills
- Good communication and coordination skills
- Ability to work independently at project/site locations
- Strong understanding of service and maintenance requirements
Behavioural Competencies
- Ownership and accountability
- Strong planning and follow-up
- Attention to detail
- Customer and service oriented
- Team coordination
- Commercial awareness
- Ability to work under pressure during equipment breakdowns
- Strong discipline in documentation and inventory control
Scope of Responsibility
The position will act as the single-point coordinator for demand planning and site-store management, ensuring the right material is available at the right time and in the right quantity to support service operations, equipment uptime and project profitability.
Come and share your courage to shine with us!
Visit our career website for more information.
