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Open nowFirst seen 14 hours ago

Ford Service Advisor

oakridgenissan21 open roles

Where
Elizabethton, TN
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Your applicationOpen nowFord Service Advisoroakridgenissan · Elizabethton, TN
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  2. 3.4%3 days
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  4. 14.3%14 days
  5. 33.7%30 days
This job: first seen 14 hours ago

The posting

Automotive Service Advisor – Elizabethton Ford

Location: Elizabethton, TN Job Type: Full-time Compensation: Competitive Base Salary + Performance Commission

About Us

At Elizabethton Ford, we pride ourselves on delivering top-tier maintenance and repair services to our community. We are growing and looking for a driven, customer-focused Automotive Service Advisor to join our fast-paced service department. If you love working with people and want a stable career with unlimited earning potential, we want to hear from you!

What We Offer

  • Stable Income: Reliable base salary.
  • Unlimited Earning Potential: Lucrative commission and bonus structures based on performance.
  • Benefits Package: Health, dental, and vision insurance options.
  • Retirement: 401(k) plans with company match.
  • Career Growth: Ongoing factory training and advancement opportunities.

Key Responsibilities

  • Customer Relations: Greet customers warmly, actively listen to their vehicle concerns, and build lasting relationships.
  • Consultative Selling: Inspect vehicle history, advise customers on necessary maintenance, and explain the value of recommended repairs.
  • Workflow Management: Act as the liaison between the customer and technicians, keeping repair orders accurate and updated.
  • CSI Excellence: Maintain high Customer Satisfaction Index (CSI) scores by ensuring clear communication and timely vehicle delivery.

Qualifications & Requirements

  • Experience: Prior automotive service writing or dealership experience is highly preferred (Ford experience is a major plus).
  • Customer Service: Strong background in retail, hospitality, or customer-facing sales roles is required if you lack automotive experience.
  • Skills: Excellent communication, basic computer proficiency, and the ability to multitask in a fast-paced environment.
  • License: Valid driver’s license with a clean driving record.
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