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Open nowFirst seen 25 hours ago

Service Manager

oakridgenissan21 open roles

Where
Morristown, TN
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Your applicationOpen nowService Manageroakridgenissan · Morristown, TN

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on oakridgenissan's own form.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: first seen 25 hours ago

The posting

Key Responsibilities

  • Operational Management: Manage daily shop workflow, including scheduling, repair order (RO) flow, and maintaining equipment.
  • Customer Satisfaction: Ensure high CSI scores by handling customer complaints professionally and ensuring timely vehicle repairs.
  • Team Leadership: Hire, train, motivate, and mentor service advisors and technicians.
  • Financial Performance: Meet or exceed departmental goals for profitability, labor sales, and service volume.
  • Manufacturer Compliance: Adhere to Nissan warranty policies, procedures, and recall campaigns.
  • Safety and Standards: Enforce safety regulations (OSHA) and maintain a clean, organized shop.
  • Requirements
  • Experience: Proven experience as a Service Manager or Assistant Manager, preferably 1-3 + years in an automotive dealership. Technical Knowledge: Strong understanding of automotive repair, diagnostics, and service procedures. Software Proficiency: Familiarity with dealer management systems (DMS), and scheduling tools like Xtime. Leadership Skills: Excellent communication, conflict resolution, and motivational skills. Compensation and Benefits Salary: Positions often offer competitive compensation, with some specialized listings ranging from $80,000 to $120,000+ per year, depending on experience and performance. Benefits: Includes health insurance, 401(k), paid time off, and employee discounts on products and services.
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