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Open nowPosted 20 hours ago

Director of National Accounts

Omni Hotels & Resorts1,149 open roles

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Omni Shoreham Hotel, 2500 Calvert Street, NW, Washington, District Of Columbia, United States of America
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Your applicationOpen nowDirector of National AccountsOmni Hotels & Resorts · Omni Shoreham Hotel, 2500 Calvert Street, NW, Washington, District Of Columbia, United States of America
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The clock on this job

Early applications get read.

14.0% of postings close within 7 days. Measured by our own scanner across the market. Omni Hotels & Resorts postings stay open a median of 19 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 14.0%7 days
  4. 22.5%14 days
  5. 38.3%30 days
  6. 59.0%60 days
This job: posted 20 hours ago

Omni Hotels & Resorts median: 19 days open

The posting

Director of National Accounts

Overview

The purpose of this role is to assist the Director of Sales and Director of Sales & Marketing in implementing strategies and tactics designed to maximize group revenue. Successful results are reflected in exceeding budgeted revenues and annual performance goals. This individual will work in collaboration with the Director of Sales and Director of Sales & Marketing to create a highly energized direct sales culture. Success is determined through improvement in the hotel’s group revenue performance as compared to that of its defined competitors.

Responsibilities

Actively solicits and manages a major market on behalf of their hotel/resort

Plan and maintain regular communications with, and actively solicit additional business from, Hotel key accounts

Communicate and/or meet with parties interested in the Hotel’s services and assess the parties’ needs and whether the requested services would be a profitable or best use of the Hotel’s rooms and space consistent with client needs and budgets

Prepare guest proposals with various options available for hotels services and products (rooms, events, F&B, convention or meeting space, pricing, dates, locations) that are consistent with the goal of high guest satisfaction and with other Hotel bookings and profitability standards

Negotiate, prepare, and review terms of contracts for hotel services in compliance with hotel billing and rate guidelines and under supervision of Director of Sales

Meet or exceed targets for prospecting of sales opportunities and targets for revenue streams, as determined by hotel management

Execute and manage internal processes necessary to reserve and confirm the negotiated contract services, including blocking of guest rooms, meeting space, and catering requirements

Assist Director of Sales to stimulate productivity of all sales staff through guidance, development, and support

Assist the Director of Sales in developing and implementing the budgeting and forecasting process for the Hotel

Promote high visibility of hotel through active involvement in industry associations and trade shows

Provide mentorship and professional development to lower level and less experienced sales employees

Support and promote all corporate programs to increase customer awareness of Omni Hotels and ensure that the customer receives the appropriate benefits of each program

Maintain high quality guest offerings, in coordination with Convention Services Department, and contribute to the protection and cleanliness of the owner's physical assets

Maintain a record of prompt and regular attendance at assigned work location and for work assignments, as scheduled by hotel managers

Interact and communicate positively and professionally with guests, prospective guests, key accounts, coworkers, and visitors to the Hotel

Use computer and electronic devices and related software properly and effectively to communicate, including email, and to prepare reports and analyses of sales activity

Plan, prioritize, and implement sales strategies and sales plans, to manage multiple tasks and deadlines, and to work in a fast-paced environment

Complete assigned tasks and projects in a timely manner and as directed by hotel management

Contribute to and support the maintenance of a safe working environment, , and perform all work in compliance with hotel safety standards and all legal requirements

Comply with Hotel and Corporate policies and procedures and all applicable legal and regulatory requirements

Attend and contribute to regular meetings of sales team and Hotel leadership, including daily meetings or interactions with Director of Sales regarding occupancy, business forecasts, and future availability of hotel rooms and services

Qualifications

Bachelor's degree (B.A.) from four-year college or university in business, communications, or hotel management preferred

7-10 years of related hotel sales experience at large meetings/conventions Hotel(s)

Must have experience in sales solicitation, contract closing, site inspections/visits with clients, setting up fam trips and contract negotiations.

Proficient in Microsoft Office including Excel, Word, PowerPoint and Outlook

Have strong working knowledge of all hotel departments

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