Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 83 days ago

Front Office Manager

Omni Hotels & Resorts1,244 open roles

Where
Omni Richmond Hotel, 100 South 12th Street, Richmond, Virginia, United States of America
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowFront Office ManagerOmni Hotels & Resorts · Omni Richmond Hotel, 100 South 12th Street, Richmond, Virginia, United States of America

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Omni Hotels & Resorts's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Omni Hotels & Resorts postings stay open a median of 19 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 83 days ago

Omni Hotels & Resorts median: 19 days open

The posting

Front Office Manager

Overview:

We’re seeking an experienced Front Office Manager to join our team of empowered hospitality professionals at the Omni Richmond Hotel. As a Servant Leader, you’ll inspire, support, and develop our Front Office and Guest Services teams while fostering a culture of genuine hospitality and excellence. You’ll play a key role in ensuring every guest feels welcomed, valued, and cared for—creating memorable experiences at every touchpoint from check-in through check-out.

Responsibilities:

Lead, support and engage associates working in the front office and guest services departments. Provide training and development opportunities that aligns with associates’ career aspirations and leads to 4-star guest service and compliance with Omni Standards. Manage associate discipline process providing effective and timely coaching and redirection as needed. Implement processes that optimize efficiency and productivity. Communicate with all department managers on continuing basis. Conduct regular, efficient and informative meetings. Handle all guest complaints, maintaining a satisfactory impression with the guest on resolving any complaints. Be very familiar with the hotel computer system, OPERA Cloud, for training maintenance and trouble shooting. Complete weekly supply inventories to ensure adequate pars of guest supplies. Complete daily, monthly and periodic reports and make adjustments as needed. Block/assign applicable arrivals for the following day; i.e. V.I.P.'s, ESP's, Special Requests, etc. Adhere to all Systems & Controls of the Front Office and appropriate areas of responsibilities. Assure knowledge and training of Marketing Programs of company and hotel. Work closely with the Loyalty Ambassador to ensure all select guests are being tracked and serviced. Ensure 100% compliance with all Omni Standards, Policies and Procedures.

Qualifications:

Previous luxury hotel experience strongly preferred within Guest Services or Front Office.

Previous Front Office Leadership experience required.

Must be able to work a flexible schedule and willingness to work nights, weekends, and holidays.

Ability to stand for the entire scheduled shift.

Customer service oriented, ability to multi-task, detail orientation, and excellent organizational skills needed.

Knowledge of Property Management Systems and related computer programs, Opera Cloud experience preferred. Hospitality Management degree preferred.

Strong knowledge of Microsoft Office Software.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Omni Hotels & Resorts's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Omni Hotels & Resorts's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Omni Hotels & Resorts's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.