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Open nowPosted 89 days ago

Restaurant Supervisor | Hops & Hens

Omni Hotels & Resorts1,244 open roles

Where
Omni Dallas Hotel, 555 South Lamar Street, Dallas, Texas, United States of America
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Your applicationOpen nowRestaurant Supervisor | Hops & HensOmni Hotels & Resorts · Omni Dallas Hotel, 555 South Lamar Street, Dallas, Texas, United States of America

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Omni Hotels & Resorts's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Omni Hotels & Resorts postings stay open a median of 19 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 89 days ago

Omni Hotels & Resorts median: 19 days open

The posting

Overview: The Restaurant Supervisor is responsible for overseeing the daily operations of the hotel’s self-service restaurant(s), with a strong focus on delivering exceptional guest service, supporting associates, and maintaining a hands-on presence on the floor. This role works closely with management, follows established direction, and ensures all operations align with brand standards and the chain of command. Responsibilities: Lead by example in providing outstanding, friendly, and efficient service to all guests. Actively engage with guests to ensure satisfaction, resolve concerns promptly, and create a welcoming environment. Monitor dining areas to ensure cleanliness, organization, and a positive atmosphere at all times. Maintain a visible, hands-on presence during service periods, assisting associates as needed. Oversee setup, food presentation, replenishment, and cleanliness of all self-service stations. Ensure compliance with food safety, sanitation, and health regulations. Support smooth flow of service, minimizing wait times and addressing operational challenges in real time. Supervise, coach, and support team members to ensure high performance and engagement. Provide ongoing training, guidance, and constructive feedback to associates. Foster a positive, respectful, and team-oriented work environment. Assist in scheduling, shift coverage, and daily task delegation. Follow directions from Food & Beverage Managers and hotel leadership. Communicate effectively with management regarding operations, guest feedback, and team performance. Uphold the chain of command, ensuring all decisions and escalations are handled appropriately. Participate in meetings, briefings, and training sessions as required. Ensure adherence to hotel policies, brand standards, and operational procedures. Monitor inventory levels, report shortages, and assist with ordering as directed. Maintain safety standards for both guests and associates. Qualifications: Previous experience in food & beverage operations, preferably in a hotel or self-service/quick-service environment. Strong commitment to guest service excellence. Hands-on leadership style with the ability to motivate and support a diverse team. Excellent communication and critical thinking skills. Ability to work flexible schedules, including weekends and holidays. Knowledge of food safety and sanitation standards. Must be TABC and Food Handler Certified.

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