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Open nowPosted 1649 days ago

电商客服(售后)

onhli3g9mi/75509127 open roles

Where
Guangzhou, Guangdong, Chinese Mainland
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Your applicationOpen now电商客服(售后)onhli3g9mi/755091 · Guangzhou, Guangdong, Chinese Mainland
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 1649 days ago

The posting

1. 在线服务:通过微信等聊天工具跟用户及时沟通,解答用户关于产品安装和使用等相关问题; 2. 电话服务:通过电话,与用户进行1V1沟通,解决问题、处理售后; 3. 个性服务:在沟通过程中,判断用户真实需求,采取个性化服务,提高用户对品牌的好感度; 4. 活动运营:参与针对用户的各种活动策划,负责活动具体执行;

1、熟悉天猫、京东等平台的售前接待经验者优先; 2、全日制大专或以上学历;天猫、京东等平台的售前接待 3、具有较强的沟通能力和执行力; 4、熟练使用EXCEL WORD PPT等办公软件,会基础表格制作及公式计算、文档编辑、打字速度60字/分钟以上 5、适应早晚班(早班8:00-16:00,晚班16:00-24:00)。

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