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Open nowFirst seen 5 days ago

Fulfillment & Logistics Senior Manager KSA

Opontia16 open roles

Where
Riyadh, Riyadh Province, Saudi Arabia
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Your applicationOpen nowFulfillment & Logistics Senior Manager KSAOpontia · Riyadh, Riyadh Province, Saudi Arabia
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Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Who we are

Opontia is the only digital-first consumer goods group in MENAT as well as Central & Eastern Europe, growing by acquiring successful e-commerce brands. We acquire, operate, and scale outstanding ecommerce brands with superstar products. We are backed by leading global investors and have raised one of the largest Series A rounds in the region at $42M. We have offices in Riyadh, Istanbul, Warsaw, and Dubai.

The Role

Opontia is looking for a Senior Manager who is passionate about Warehousing, Logistics, Marketplace and D2C E-commerce to be our new Fulfillment & Logistics Senior Manager, in Riyadh KSA office. In this role, your responsibility is to develop and manage our e-storage, order fulfilment, marketplace replenishment, last mile and reverse logistics operations. In addition to that, the Senior Manager in Fulfillment & Logistics will play an integral role in the operational integration of Opontias acquired brands in Saudi Arabia.

Key Responsibilities

  • Identify, assess, onboard and manage suitable partners for Storage, Fulfillment & Last Mile in Saudi Arabia.
  • Develop, improve and ensure compliance towards SOPs and SLAs with internal & external stakeholders designed for selling on online marketplaces, own websites, social commerce and B2B.
  • Drive relevant internal and external governance.
  • Conduct functional SWOT-, cost/benefit analysis and other operational strategy assessments.
  • Continuously challenge the status quo and drive actions to improve efficiency & productivity.
  • Ensure & improve performance on SLA fulfillment %, On Promise Attempts & Delivery %, Lead Time, Customer Return Rate %, Fulfillment and Logistics NPS and other Key Performance Indicators.
  • Maintain and validate functional reporting to provide real-time trends and insights.
  • Conduct functional due diligence of potential e-commerce brands to be acquired (complexity, costs, etc.)
  • Drive the functional integration of newly acquired brands to our operational setup and avoid any interruption of sales and customer experience.
  • Collaborate in cross-functional projects involving Acquisitions, Brand Management, Tech & Finance.
  • Hire, manage and coach a team of Fulfillment & Logistics Executive Talents.
  • Conduct staff performance reviews.

The perfect fit

  • Hands-on mentality and entrepreneurial attitude at Opontia you will get your hands dirty.
  • Data-driven mindset.
  • Track record of building, growing and managing operations for e-commerce brands, e-commerce platforms or logistic companies specialized in e-commerce. (7-10 years in logistics, 2-5 years in e-commerce)
  • Knowledge of e-fulfillment and last-mile operations in Saudi experience in the Middle East, Europe and Africa is a nice-to-have.
  • Experience with tender management for freight and logistics requirements.
  • Knowledge managing freight and 3/4PL companies.
  • Outstanding project management, planning, and organization skills, including ability to handle multiple projects simultaneously in a fast-paced environment; ability to prioritize time and business relationship.
  • Fluent in Arabic and English.
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