The posting
Lead Generator / Lead Qualifier / Appointment Setter – NSW Residential Construction (Remote)
Remote | Full-Time | AU Hours | NSW Construction Experience Essential
OutsourcedIn is partnering with a NSW-based residential builder to hire an experienced Lead Generator / Appointment Setter to support their sales pipeline.
This role requires direct experience generating and qualifying leads for NSW residential builders or construction-related businesses.
You must understand NSW residential build pathways, approval timelines, and homeowner decision-making processes.
Proven NSW building / construction lead generation experience is ESSENTIAL.
About the Role
You will be responsible for generating, qualifying, and booking high-intent homeowner and developer leads into the builders calendar. It requires strong familiarity with NSW residential construction terminology and client qualification workflows.
Key Responsibilities
Lead Generation
- Generate new leads via: Outbound calling Email outreach Online enquiries and databases Builder-provided lead sources
- Target: NSW homeowners Investors Landowners Small developers
Lead Qualification
- Qualify leads based on: NSW location Build type (new home, duplex, townhouse, small development) Budget range and funding readiness Land status (owned, under contract, searching) Build timeframe and approval awareness
- Ask structured qualification questions aligned with NSW residential workflows
- Disqualify early-stage or non-serious enquiries
Appointment Setting
- Book qualified appointments (phone, video, face-to-face where applicable)
- Confirm and follow up appointments to maximise show-up rates
- Ensure all appointments are properly qualified and documented
CRM & Reporting
- Maintain accurate CRM records including: Call notes Qualification status Appointment outcomes
- Provide daily and weekly activity reports: Calls made Leads qualified Appointments booked and attended
Mandatory Requirements
- Proven lead generation or appointment setting experience within the NSW building or construction industry (ESSENTIAL)
- Experience generating leads for: NSW residential builders Construction or development services
- Strong understanding of: NSW residential build processes Client decision timelines Builder sales workflows
- Confident and professional phone manner
- Excellent spoken and written English
- Ability to handle objections and qualify firmly but respectfully
- Strong CRM discipline and follow-up skills
Highly Regarded
- Experience targeting regional NSW markets
- Exposure to owner-builders and developers
- Familiarity with NSW construction terminology
- Previous remote/offshore role supporting Australian construction businesses
- Ability to work to clear activity-based KPIs
KPIs & Performance Measures
- Outbound activity targets (calls, emails)
- Number of qualified NSW construction leads
- Number of appointments booked
- Appointment show-up rate
- CRM accuracy and data quality



