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Open nowFirst seen 3 days ago

Property Manager Support | AU Real Estate (Remote)

OutsourcedIn94 open roles

Where
Metro Manila, Philippines, Remote
Work mode
Remote
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Your applicationOpen nowProperty Manager Support | AU Real Estate (Remote)OutsourcedIn · Metro Manila, Philippines, Remote

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 3 days ago

The posting

Property Manager Support - NSW Residential Real Estate (Remote)

Work From Home | Full-Time | AU Hours | PH-Based

NSW Residential Real Estate Experience Essential

About the Role

We are seeking an experienced Property Manager Support professional to work remotely with a Sydney-based property management team, supporting a live NSW residential portfolio.

This is a hands-on support role focused on leasing administration, tenant and landlord communication, maintenance coordination, and compliance, while all inspections and fieldwork are handled locally.

You will play a key role in keeping the portfolio organised, compliant, and running smoothly.

Key Responsibilities

Tenant & Landlord Support

  • Manage tenant and landlord enquiries via phone and email
  • Process rental applications, lease preparation, and renewals
  • Coordinate maintenance requests and liaise with trades
  • Monitor rental payments, arrears, and issue reminders
  • Maintain accurate tenant and owner records

Leasing & Marketing Support

  • Create and manage listings on realestate.com.au and Domain
  • Coordinate advertising, photography, and listing updates
  • Respond to rental enquiries and assist with inspection scheduling

Administrative & Financial Support

  • Manage inboxes and calendars for the property management team
  • Prepare leases, reports, and condition reports
  • Track key dates including renewals, expiries, and inspections
  • Support arrears tracking, invoicing, and reconciliations

Compliance & Reporting

  • Ensure documentation complies with NSW tenancy legislation
  • Monitor compliance requirements including smoke alarms, insurance, and pool certificates
  • Generate reports on arrears, leasing, and maintenance activity

Requirements

  • 2-4+ years Australian residential property management experience (NSW essential)
  • Strong understanding of NSW tenancy legislation and processes
  • Experience with PropertyMe, Property Tree, or Console Cloud (preferred)
  • Excellent written and verbal communication skills
  • Highly organised, detail-oriented, and proactive
  • Ability to work independently in a remote environment

Systems & Tools

  • PropertyMe (preferred)
  • Property Tree (preferred)
  • Console Cloud (preferred)
  • realestate.com.au
  • Domain
  • Microsoft Office / Google Workspace

What Success Looks Like

  • Tenant and landlord communication is handled professionally and promptly
  • Leasing administration and renewals are managed accurately
  • Maintenance and arrears are proactively monitored
  • Compliance requirements are tracked and up to date
  • Portfolio support runs smoothly with minimal issues or missed deadlines

Preferred

  • Certificate IV in Real Estate Practice (CPP40000 / CPP41419 equivalent)
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