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Open nowPosted 14 hours ago

Medewerker commerciële binnendienst

OXIDA

Where
Tournai-Mouscron, Belgium
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Your applicationOpen nowMedewerker commerciële binnendienstOXIDA · Tournai-Mouscron, Belgium
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on OXIDA's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted 14 hours ago

The posting

De implementatie van een nieuw AI-programma zorgt ervoor dat de administratieve orderverwerking grotendeels geautomatiseerd verloopt. Hierdoor ligt de nadruk binnen de commerciële binnendienst voortaan op klantgericht werken en het ondersteunen van klanten.

  • Je staat klanten telefonisch te woord en beantwoordt hun vragen.
  • Je behandelt klachten en zoekt samen met de klant naar een oplossing.
  • Je volgt dossiers op en zorgt voor een correcte opvolging van gemaakte afspraken.
  • Je signaleert terugkerende problemen en denkt mee over verbeteringen in de dienstverlening.
  • Je werkt nauw samen met collega's van andere afdelingen om de klant zo goed mogelijk te helpen.

Je ingesteldheid is belangrijk in het contact met klanten, zeker bij klachtenbehandeling.

  • Je bent communicatief en klantgericht.
  • Je blijft stressbestendig bij klachten.
  • Je hebt een positieve ingesteldheid en laat eerdere negatieve ervaringen je aanpak niet bepalen.
  • Je kan voornamelijk in het Nederlands communiceren; kennis van het Frans is nuttig.
  • Een junior- of mediorprofiel is welkom.

Posting text belongs to the employer. Removal requests: contact us.

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