The posting
SUMMARY
We are seeking a skilled and reliable Mobile Auto Technician/Mobile Mechanic. The successful candidate will provide basic automotive repair and maintenance services directly at our customers' locations, ensuring a seamless and convenient experience. This role requires basic diagnostic skills and a customer-centric approach to service.
What you’ll do
Mobile service and repair
- Travel to scheduled appointments at customer homes, workplaces, and fleet locations.
- Perform authorized maintenance, inspections, and eligible repairs within your training and the van’s capabilities.
- Complete eligible recall or service campaign work after required training and authorization.
- Follow manufacturer procedures and verify completed work.
- Recognize conditions that require additional diagnosis, specialized equipment, or an in-shop appointment and communicate them promptly.
Customer care
- Arrive prepared, introduce yourself professionally, and explain the scheduled service.
- Respect the customer’s property and maintain a clean work area.
- Communicate findings clearly and coordinate approval before performing additional work.
- Explain completed services and next steps.
- Notify the scheduling team of delays or changes that affect appointments.
Van, tools, and route readiness
- Review appointments, service requirements, parts, and supplies before departure.
- Check that the van and equipment are ready for safe operation.
- Keep tools, parts, supplies, and customer documents organized and secure.
- Coordinate replenishment and report equipment or vehicle issues.
- Follow assigned routes and communicate when scheduling changes are needed.
Documentation and quality
- Accurately record work performed, inspection findings, parts used, labor time, and mileage.
- Complete required digital repair orders, photos, and supporting documentation.
- Follow safety procedures for roadside and customer-site work, fluid handling, and waste disposal.
- Evaluate each work location and stop or relocate work when conditions are unsafe.
- Take responsibility for workmanship and communicate concerns promptly.
Who should apply
- Automotive technicians interested in mobile service.
- HVAC, plumbing, appliance repair, equipment-service, or other field-service professionals with transferable mechanical skills.
- Candidates comfortable working independently and interacting directly with customers.
Qualifications
- Hands-on mechanical or technical experience and the ability to follow service instructions.
- Strong customer-service, communication, and organizational skills.
- Ability to troubleshoot methodically and recognize when assistance is needed.
- Comfort using mobile devices, digital work orders, and service information.
- Dependability and sound judgment while working away from the dealership.
- A valid driver’s license and driving record that meets company requirements.
- Willingness to complete required automotive and manufacturer training.
- Factory training and automotive certifications preferred, but not required.
About Us: Parkway is locally owned and operated. We have been in the Houston area for more than 40 years. We have three locations… Parkway Chevrolet, Parkway Family KIA,and Parkway Family Mazda. We operate elite, state-of-the-art service departments.
BENEFITS
- Medical, Dental and Vision
- Life and Short-Term Disability
- Continuous Improvement Training
- 401K with Match
- Paid Vacation
- Paid Holidays
- Employee Discounts on Parts, Services and Vehicles
- Opportunities for Growth
Parkway Family Auto is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
