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Open nowFirst seen 4 days ago

Senior Systems Engineer

Peoplegig32 open roles

Where
Metro Manila, Philippines, Remote
Work mode
Remote
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Your applicationOpen nowSenior Systems EngineerPeoplegig · Metro Manila, Philippines, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Peoplegig's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Role Brief

A strong L2 Engineer responsible for managing Microsoft 365, Google Workspace, Windows/macOS endpoints, RMM automation, ticket resolution, and security-focused service delivery for a cyber-focused MSP. The role supports day-to-day technical operations while ensuring excellent customer experience. 

Key Role Deliverables

  • Manage and troubleshoot M365 + Google Workspace environments
  • Provide advanced Windows & macOS endpoint support
  • Use NinjaRMM (or similar) for monitoring, scripting, and automation
  • Resolve 6+ tickets per day on average
  • Handle 4–5 client environments with proactive maintenance during downtime
  • Support MDR/SOC tools (Huntress or Field Effect preferred)
  • Ensure high-quality communication and customer satisfaction
  • Participate in small to medium IT tasks/projects when needed 

Education Requirement

Bachelors degree in IT, Computer Science, or related field not required

Minimum Years of Experience in similar role

3-5 years in an L2 engineer or MSP support role 

Technical System Experience

  • M365 administration (Exchange Online, Teams, OneDrive, Entra/Azure AD)
  • Google Workspace administration
  • Windows 10/11 and macOS advanced troubleshooting
  • RMM tools: NinjaRMM preferred, but Atera, N-able, ConnectWise, Kaseya, SuperOps also acceptable
  • Scripting: PowerShell (preferred) or Bash
  • Security exposure: MDR/EDR experience (Huntress or Field Effect highly beneficial)
  • Ticketing systems & KB documentation
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