Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 46 days ago

Engagement Manager

PeopleGrove11 open roles

Where
Remote
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowEngagement ManagerPeopleGrove · Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on PeopleGrove's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.2%30 days
This job: posted 46 days ago

The posting

The Engagement Manager works directly with campus administrators to put account strategy into action. You're the day-to-day partner for a portfolio of institutions: running office hours, suggesting new ways to use the platform, and making sure the tools your clients rely on are being utilized the way their institution needs them to be. You know the PeopleGrove products inside and out, and you use that knowledge to help clients get real value out of their investment. This position requires approximately 15% travel.

Client Engagement & Adoption

  • Build and implement a scalable engagement strategy that fosters user adoption and engagement for your portfolio of clients.
  • Host meetings and office hours for your portfolio of clients to inform and coach on product usage and best practices aligned with strategy set with the client strategist.
  • Provide engagement suggestions to clients based on their usage patterns and goals.
  • Monitor product usage and proactively flag opportunities to expand or deepen adoption.
  • Run one-on-one meetings to review progress toward goals and surface new needs for key accounts.
  • Build and execute get-well plans for accounts showing signs of disengagement.

Product Expertise

  • Learn and maintain deep knowledge of the PeopleGrove platforms, including new features as they release.
  • Translate platform capabilities into tactical recommendations tied to individual client goals.
  • Educate client administrators on the features and functionality relevant to their use case.

Relationship Building

  • Build trusted relationships with the day-to-day client administrators and champions at each institution.
  • Understand each client's goals well enough to tie platform usage back to their institutional priorities.

Client Health Management

  • Track adoption and engagement metrics across your portfolio.
  • Identify and recruit referenceable clients for webinars, testimonials and more.
  • Use platform usage data to identify risk early and adjust outreach accordingly.
  • Report account status and trends to your Client Strategist.

Cross-Functional Collaboration

  • Serve as the voice of the client admin inside PeopleGrove, sharing feedback with Support and CS Leadership.
  • Partner with your Client Strategist to execute each account's annual strategy.
  • Participate in customer education efforts such as webinars, workshops, and the PeopleGrove Admin Community.

Qualifications

  • 3+ years of experience in higher education, nonprofit, or SaaS customer success.
  • Familiarity with the PeopleGrove platform, ideally as an admin user, is a plus.
  • Comfortable discussing platform strategy and diving into technical detail, all with the same client.
  • Self-starter who strives to become a platform super-user.
  • Strong written and verbal communication skills.
  • Organized, able to manage a portfolio of clients and competing deadlines.
  • Critical thinker with a customer-first approach.
  • Proficient in Microsoft Office, Salesforce, ChurnZero, or similar CRM tools.
  • Bachelor's degree or equivalent experience.

Perks & Benefits

About Us

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against PeopleGrove's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on PeopleGrove's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    PeopleGrove's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.