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Open nowPosted 54 days ago

Senior Product Manager

PeopleGrove11 open roles

Where
Remote Role
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Remote
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Your applicationOpen nowSenior Product ManagerPeopleGrove · Remote Role
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  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.2%30 days
This job: posted 54 days ago

The posting

About

PeopleGrove builds SAAS that helps higher education institutions support students and graduates at every stage of their journey — from experiential learning to career outcomes. Our Engagement Hub connects students, alumni, and staff through mentorship, community, and career networks; and gives platform administrators the tools to run community at scale.

The Role

  • Own the admin experience roadmap for the Engagement Hub: Discovery through delivery, balancing client commitments, strategic bets, and engineering capacity. Build and maintain focus-area roadmaps, prioritizing work based on user value, company strategy, and measurable outcomes.
  • Become the product expert for assigned product areas by understanding workflows, user behavior, technical considerations, and business impact.
  • Resolve persistent platform admin pain-points: identify the workflows that cost admins the most time, quantify them, and ship fixes that measurably reduce administrative effort. Build agents to automate and simplify the workflows.
  • Run the client-request intake process end to end: You'll triage, prioritise, set expectations with customer success for urgent client requests, and keep resolution timely and predictable.
  • Partner closely with CS and Support: They are your highest-volume signal source; turn recurring asks and escalations into product decisions rather than one-off fixes
  • Serve as a key voice in go-to-market readiness — working with CS and marketing on positioning, release communications, and client onboarding
  • Collaborate with the VP of Product on annual and quarterly planning, contributing to roadmap strategy and resource prioritization
  • Work closely with Engineering and Design from concept through requirements, build, launch, and iteration.
  • 5+ years of product management experience, with at least 2 years owning a complex B2B SaaS product
  • Demonstrated experience owning admin, back-office, or operator-facing tooling — you've made someone's daily job materially easier and can show how you measured it.
  • Experience running a structured intake and prioritization process for client-raised requests, working directly with CS/Support/Sales, and saying no gracefully.
  • Strong operating instincts in a high-volume, interrupt-driven backlog — you can hold a strategic roadmap and a triage queue at the same time without dropping either
  • Demonstrated ability to navigate ambiguity and drive clarity — you can move from messy problem space to crisp requirements
  • Hands-on curiosity about applied AI — you've shipped, prototyped, or seriously evaluated LLM-powered features and have real opinions on where automation earns trust and where it doesn't
  • Strong cross-functional collaboration skills; you know how to influence without authority
  • Comfort working in a distributed, async-first environment with a globally distributed team
  • Curiosity, rigour, and a bias toward outcomes over output
  • Experience with Jira, Confluence, Mixpanel, or similar product ops tooling
  • Experience with higher education, alumni relations, mentorship, or community/networking platforms
  • Experience designing human-in-the-loop or approval-gated automation
  • Prior experience at a growth-stage edtech or vertical SaaS company

Why PeopleGrove

  • Mission-driven work with real impact on student and alumni outcomes
  • Small, senior team — your work shapes the product meaningfully
  • Fully remote with a collaborative, low-ego culture
  • Competitive salary, equity, and benefits
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