Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 173 days ago

Implementation Manager

PeopleGrove11 open roles

Where
Remote
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowImplementation ManagerPeopleGrove · Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on PeopleGrove's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.2%30 days
This job: posted 173 days ago

The posting

The Implementation Manager is responsible for leading end-to-end implementation of our SaaS solutions. This role partners with clients to ensure a successful onboarding experience, drives cross-functional collaboration internally, and ensures that each implementation is delivered in a timely manner and with exceptional quality. The ideal candidate brings strong project management, client management, communications skills, and has a customer-focused mindset.

Key Responsibilities

  • Lead full lifecycle SaaS implementations—from discovery and design through configuration, testing, training, and go‑live—ensuring a smooth transition to ongoing client support.
  • Manage multiple concurrent client projects, ensuring timelines, deliverables, and expectations are consistently met.
  • Develop and maintain detailed project plans, tracking progress and proactively identifying risks, issues, and dependencies.
  • Facilitate client workshops, requirements sessions, and solution discussions to understand needs, workflows, and success criteria.
  • Guide clients through solution design and configuration decisions aligned with best practices.
  • Ensure data integrity and system readiness prior to launch, coordinating internal resources and quality checks.
  • Provide clear and consistent project status updates and proactively address risks to ensure successful outcomes.

Client & Stakeholder Management

  • Serve as the primary point of contact for client project teams and stakeholders.
  • Build strong, trust‑based relationships and deliver a positive, consultative implementation experience.
  • Set clear expectations, communicate project status, and lead effective client meetings and presentations.
  • Advocate for client needs internally while balancing project objectives and product capabilities.

Solution Design & Documentation

  • Participate in solution design discussions and validate configuration options to meet client goals.
  • Document processes, requirements, use cases, and configuration specifications.
  • Contribute to internal process improvements and best practices for scalable implementation delivery.
  • Act as a sales engineer for immature product use opportunities, supporting Sales and Product during pre-sales and scoping conversations.

Cross-Functional Collaboration

  • Partner with Sales for seamless post-sale handoff and alignment of goals and scope.
  • Work closely with Product Development to translate client needs, validate solution design, and share feedback for product enhancement.
  • Collaborate with Client Success to ensure a smooth transition from implementation into long-term, ongoing support.
  • Champion continuous improvement of internal onboarding practices and SOPs.

Requirements & Qualifications

  • 3 to 5 years' experience in SaaS implementation, project management, consulting, or related roles.
  • Strong client-facing and relationship management skills.
  • Demonstrated success managing complex, multi-stakeholder projects.
  • Experience working with colleges, universities, or the education sector (preferred but not required).
  • Proficiency in project management (planning, timelines, issue tracking, risk management).
  • Excellent verbal and written communication skills, including presentations.
  • Strong problem‑solving mindset with the ability to simplify complex requirements.
  • Ability to understand and contribute to solution design discussions.
  • Highly organized, detail‑oriented, and deadline‑driven.
  • Customer‑first mindset with strong accountability and ownership.
  • Familiarity with agile environments and collaboration with product/engineering teams is a plus.
  • Ability to influence, lead discussions, and drive decision making with clients and internal teams.
  • Collaborative working style across Sales, Product, Engineering, and Client Success teams.
  • Comfortable in a dynamic, fast‑moving environment.

Perks & Benefits

  • Flexible PTO and hybrid/remote work options
  • Full medical, dental, and vision coverage
  • 401K with generous company match + financial planning
  • Company-paid life and disability insurance
  • Collaborative and purpose-driven culture

About us

PeopleGrove empowers colleges and universities to deliver meaningful engagement and hands-on learning that drives measurable outcomes for students, alumni, programs, and institutions. From mentorship and career readiness to clinical placements and competency management, PeopleGrove helps institutions improve student preparedness, meet accreditation standards, and prove program effectiveness. The platform supports over 500 institutions and 750+ academic programs, including 98% of key clinical programs in the United States.

Learn how PeopleGrove is shaping the future through a comprehensive suite of solutions across the entire learner lifecycle– from student and alumni engagement to clinical experiential education, mentorship, and career readiness. Visit us at www.peoplegrove.com and follow us on LinkedIn.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against PeopleGrove's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on PeopleGrove's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    PeopleGrove's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.