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Open nowPosted 41 days ago

Customer Advisor – Dutch Speaker (m,f)

Personalbüro U. Herrmann59 open roles

Where
Sofia
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Your applicationOpen nowCustomer Advisor – Dutch Speaker (m,f)Personalbüro U. Herrmann · Sofia

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Personalbüro U. Herrmann postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 41 days ago

Personalbüro U. Herrmann median: 1 days open

The posting

Start: asap

We are partnering with a leading global customer experience provider to recruit Dutch-speaking Customer Advisors for a hybrid role based in Sofia, Bulgaria.

This is a great opportunity to relocate and build your career in an international environment, supporting customers with account-related queries while developing your communication and problem-solving skills.

Your Role

  • Handle customer interactions related to outstanding balances, direct debits, and account updates
  • Support customers via calls and written communication, ensuring clear and professional service
  • Assist with direct debit setup and modifications, ensuring accuracy and efficiency
  • Respond to customer inquiries and resolve issues in a timely manner
  • Maintain high standards in administrative tasks and data handling
  • Deliver a positive customer experience while following internal processes and quality standards

Your Qualifications

  • Fluent Dutch (C1) with good English skills (B1+)
  • Strong communication skills and attention to detail
  • Comfortable working with computer systems and internal tools
  • Analytical mindset with good organizational skills
  • Previous experience in customer support or administrative roles is an advantage
  • Ability to work in a structured and process-driven environment
  • Motivated to relocate and work in an international team

The Offer

  • Hybrid role based in Sofia, Bulgaria
  • Full-time schedule: Monday to Friday, 09:30 – 18:00
  • Relocation package, including accommodation support and additional assistance
  • Welcome bonus
  • Fully paid training and structured onboarding
  • Career development programs and growth opportunities
  • Health and wellbeing initiatives
  • Health and life insurance
  • Multisport card
  • Transport allowance
  • Extra paid leave for education
  • Corporate discounts and company events
  • Modern office with convenient access to public transport
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