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Open nowPosted 41 days ago

Customer Support Specialist (m,f) (Global Tech Leader): French or Italian or Spanish

Personalbüro U. Herrmann59 open roles

Where
Athens
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Your applicationOpen nowCustomer Support Specialist (m,f) (Global Tech Leader): French or Italian or SpanishPersonalbüro U. Herrmann · Athens

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Personalbüro U. Herrmann's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Personalbüro U. Herrmann postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 41 days ago

Personalbüro U. Herrmann median: 1 days open

The posting

Start: asap

We are partnering with a leading global customer experience provider to recruit French or Italian or Spanish-speaking Customer Support Specialists for a remote role based anywhere in Greece.

In this position, you will provide support to customers of a globally recognized technology brand, assisting them with product-related questions, troubleshooting, and after-sales service. You will work in a dynamic international environment, focused on delivering an excellent customer experience.

Your Role

  • Support customers via phone, email, and chat
  • Provide technical assistance and troubleshooting for products and services
  • Help customers with orders, returns, cancellations, and delivery-related issues
  • Resolve customer inquiries efficiently while ensuring a positive experience
  • Follow structured support processes and internal guidelines
  • Maintain accurate documentation of customer interactions
  • Ensure high levels of customer satisfaction and first-contact resolution
  • Escalate complex issues to specialized teams when necessary

Your Qualifications

  • Fluent Spanish or Italian or French (C1/C2) with good English skills (B2)
  • Strong comunication and customer service skills
  • Interest in technology and consumer electronics
  • Good computer skills and ability to navigate multiple systems
  • Ability to multitask and work in a fast-paced environment
  • Problem-solving mindset and attention to detail
  • Previous experience in customer support is a plus, but not required

The Offer

  • Full-time remote position anywhere in Greece
  • Rotational shifts (Monday to Sunday)
  • Paid training with onboarding and nesting period
  • Work-from-home setup with equipment provided
  • Opportunity to support a globally recognized tech brand
  • International and multicultural work environment
  • Career growth opportunities within a global organization
  • Continuous training and development programs
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