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Open nowPosted 70 days ago

French-speaking Senior Business Travel Consultant (m,f)

Personalbüro U. Herrmann59 open roles

Where
Paris
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Your applicationOpen nowFrench-speaking Senior Business Travel Consultant (m,f)Personalbüro U. Herrmann · Paris

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Personalbüro U. Herrmann postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 70 days ago

Personalbüro U. Herrmann median: 1 days open

The posting

Start: 04.01.2027

partnering with a leading travel management, corporate card, and expense management company to recruit a Senior Business Travel Consultant to join their Paris-based team.

In this role, you will provide high-quality support to corporate travelers, handling bookings for accommodations, flights, rail travel, and other business travel services. You will be responsible for ensuring seamless travel arrangements, assisting with self-service tools, and ensuring compliance with company and customer policies.

This is a full-time, on-site position based in Paris, offering the opportunity to work in an international and fast-paced environment while supporting business travelers worldwide.

Your Role

  • Provide customer support via chat, calls, and emails, ensuring a smooth travel experience
  • Stay up to date with relevant travel information, destinations, and service providers
  • Assess customer needs, urgency, and preferences efficiently
  • Handle complex travel bookings, including flights, rail, accommodations, and additional services
  • Assist customers with self-service options on travel platforms and apps
  • Ensure responses are timely and aligned with service level agreements (SLAs)
  • Maintain compliance with company and customer policies, following global travel standards
  • Provide feedback to stakeholders on service improvements and key processes
  • Participate in team discussions on industry trends, products, and service providers
  • Stay informed about best practices in business travel
  • Meet attendance, training, and performance expectations

Your Qualifications

  • Fluent French (C1), both written and spoken
  • 5+ years of experience in a business travel consultant role, handling air, rail, and accommodation bookings
  • 3+ years of experience using GDS (Sabre, Amadeus, or Galileo) – Mandatory
  • Experience in customer-facing roles or contact center environments
  • Proficiency with tools such as Gmail, Zendesk, Slack, and Salesforce
  • Ability to work rotating shifts (Monday to Sunday, 7 AM – 11 PM)
  • Strong multitasking and problem-solving skills
  • Ability to work independently and handle customer issues efficiently
  • Professional, empathetic, and excellent communication skills
  • Additional language skills in German, Spanish, or Italian are a plus

The Offer

  • Competitive remuneration package based on experience, skills, and performance
  • Full-time on-site role in Paris within an international environment
  • Medical, dental, and vision coverage with premium plans
  • Paid parental leave and bereavement leave
  • Subsidized commuter benefits
  • Mental health support programs
  • Continuous guidance, training, and career development opportunities
  • Opportunity to work with a globally recognized company in the business travel sector
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