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Open nowPosted 41 days ago

Technical Support Specialists (m,f) Italian or French speaking : camera drones

Personalbüro U. Herrmann59 open roles

Where
Lisbon
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Your applicationOpen nowTechnical Support Specialists (m,f) Italian or French speaking : camera dronesPersonalbüro U. Herrmann · Lisbon

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Personalbüro U. Herrmann postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 41 days ago

Personalbüro U. Herrmann median: 1 days open

The posting

Start: asap

We are partnering with a global technology company to recruit Italian or French-speaking Technical Support Specialists for a new project.

In this role, you will provide professional technical assistance and customer support to users of cutting-edge camera drones. You will guide customers through troubleshooting, product usage, and problem resolution while ensuring an excellent overall experience. This is a great opportunity to work in a fast-paced, international environment with the latest technology.

Your Role

  • Respond to customer inquiries via phone, email, and chat in Italian.
  • Troubleshoot and resolve product-related issues with camera drones.
  • Assist customers with setup, functionality, and maintenance guidance.
  • Educate users on features, firmware updates, and common usage issues.
  • Log and manage cases accurately in internal systems.
  • Collaborate with engineering and product teams to escalate complex technical problems.
  • Ensure a high level of customer satisfaction through timely and professional communication.

Your Qualifications

  • Native or fluent French or Italian (C1 level)
  • Basic knowledge of English for internal communication
  • Previous experience in technical support, IT, or electronics is preferred
  • Strong problem-solving and analytical skills
  • Excellent communication and customer service skills
  • Comfortable working in a dynamic, fast-paced, international environment
  • Interest or experience in drones, consumer electronics, or related technology is a plus

The Offer

  • Full-time position with a structured onboarding and paid training
  • Hybrid working model (office + remote) depending on operational needs
  • Competitive compensation and benefits package
  • Career development opportunities within an international tech company
  • Work in a collaborative, international team and gain exposure to cutting-edge technology
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