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Open nowFirst seen 3 days ago

Operations Head (Casual Dining Restaurants)

PM Consulting1,477 open roles

Where
Mandaluyong City, Metro Manila, Philippines
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Your applicationOpen nowOperations Head (Casual Dining Restaurants)PM Consulting · Mandaluyong City, Metro Manila, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on PM Consulting's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. PM Consulting postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

PM Consulting median: 1 days open

The posting

Operations Head (Casual Dining Restaurants)

Mandaluyong | On-site | Monday to Friday

We are looking for a highly strategic and results-driven Operations Head to oversee multi-branch restaurant operations for a growing hospitality and casual dining business. The ideal candidate is a seasoned operations leader with strong experience in managing high-volume restaurant operations, driving profitability, improving operational efficiencies, and leading large teams across multiple locations.

Candidates must come from established big casual dining brands or large multi-unit restaurant groups.

Key Responsibilities

  • Lead and oversee end-to-end operations across multiple restaurant branches.
  • Drive sales performance, operational excellence, and profitability across all stores.
  • Ensure consistent execution of brand standards, guest experience, food quality, and service excellence.
  • Monitor and improve operational KPIs including sales, labor cost, food cost, productivity, and guest satisfaction.
  • Develop and implement operational strategies aligned with company growth objectives.
  • Manage and mentor Operations Managers, Area Managers, and Store Managers.
  • Lead performance management initiatives and strengthen leadership pipelines across operations teams.
  • Ensure compliance with operational policies, food safety standards, audit requirements, and government regulations.
  • Collaborate with cross-functional departments including HR, Finance, Supply Chain, Marketing, and Training.
  • Lead store openings, operational improvements, and process standardization initiatives.
  • Handle operational escalations, crisis management, and business continuity concerns.
  • Identify opportunities for innovation, efficiency, and overall business improvement.

Qualifications

  • Bachelor’s Degree in Hospitality Management, Business Administration, HRM, or related field.
  • At least 10–15 years of experience in restaurant operations, preferably within large casual dining or multi-brand restaurant groups.
  • Minimum of 5 years in a senior operations leadership role.
  • Proven experience handling: Multi-unit restaurant operations High-volume stores Large team management P&L accountability Business expansion and store openings
  • Strong background in casual dining operations is highly preferred.
  • Must have experience managing Area Managers and Store Managers across multiple locations.
  • Strong analytical, leadership, and decision-making skills.
  • Excellent communication and stakeholder management abilities.
  • Highly organized, hands-on, and results-oriented.
  • Willing to travel for branch visits and operational requirements.

Preferred Background

Candidates from the following environments are highly preferred:

  • Large casual dining restaurant groups
  • Multi-brand F&B companies
  • Full-service restaurant operations
  • High-growth hospitality groups
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