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Open nowFirst seen 3 days ago

Restaurant Operations Manager (Senior)

PM Consulting1,477 open roles

Where
Mandaluyong City, Philippines
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Your applicationOpen nowRestaurant Operations Manager (Senior)PM Consulting · Mandaluyong City, Philippines
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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. PM Consulting postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

PM Consulting median: 1 days open

The posting

Senior Operations Manager

Job Summary

The Senior Operations Manager is responsible for leading and overseeing multi-store restaurant operations, including New Store Openings (NSO), to ensure strong operational performance, profitability, food quality, and exceptional guest experience. This role is highly focused on Back-of-House (BOH) operations, kitchen management, food safety, and operational discipline to ensure consistent execution of brand standards across all stores.

Key Responsibilities

Restaurant Operations & Store Expansion

  • Oversee day-to-day restaurant operations across multiple store locations.
  • Lead and support New Store Openings (NSO), ensuring smooth operational setup and launch execution.
  • Ensure operational readiness and compliance with company standards across all branches.

Operational Performance & Profitability

  • Drive sales growth, profitability, and operational efficiency across assigned stores.
  • Monitor key business metrics including labor productivity, food cost, inventory, and overall store performance.
  • Implement strategies to improve operational effectiveness and maximize business results.

BOH Operations & Food Safety

  • Ensure strict compliance with food quality, kitchen operations, sanitation, and food safety standards.
  • Maintain consistency in BOH execution, inventory management, and operational discipline.
  • Conduct regular operational audits and corrective action implementation.

Leadership & Team Development

  • Lead, coach, and develop Operations Managers and Store Leaders.
  • Promote high-performance culture through coaching, accountability, and leadership support.
  • Ensure operational teams are aligned with company goals and service standards.

Cross-Functional Collaboration

  • Work closely with HR, QA, Supply Chain, and Training teams to support operational requirements.
  • Coordinate staffing, training, supply availability, and quality initiatives across stores.
  • Ensure alignment between operational execution and business objectives.

Requirements

  • At least 10+ years of experience in restaurant operations leadership.
  • Strong background in high-volume casual dining operations.
  • Proven experience handling both restaurant operations and New Store Openings (NSO).
  • Strong expertise in Back-of-House (BOH) and kitchen operations.
  • Knowledgeable in food safety, inventory management, and operational systems.
  • Strong leadership, people management, and operational execution skills.

Compensation & Benefits

  • Signing Privilege
  • Transportation Allowance
  • Mobile Allowance
  • 15 VL / 15 SL
  • Annual Performance Bonus (up to 2x Basic Salary)
  • HMO with Medicine Reimbursement
  • Life & Accident Insurance
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