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Open nowPosted 26 hours ago

Engagement Manager (Future Openings)

Pogo10 open roles

Where
United States/Canada
Work mode
Remote
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Your applicationOpen nowEngagement Manager (Future Openings)Pogo · United States/Canada

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Pogo's own form.

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The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. Pogo postings stay open a median of 38 days.

Share of postings closed within
  1. 1.9%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.1%30 days
This job: posted 26 hours ago

Pogo median: 38 days open

The posting

ABOUT YOUR ROLE 👀

We're hiring our first Engagement Manager at Pogo to own client relationships from signed deal to growing partnership. As an Engagement Manager, you'll be a trusted partner to our enterprise clients, running end-to-end research engagements and translating Pogo's AI-powered platform into insights that drive real business decisions. This is a first-of-its-kind role, so you'll set the standard for how we deliver, what great looks like, and how we scale our client service model as we grow.

- You'll own the full client lifecycle post-sale: onboarding, study design, delivery, and expansion - ensuring every client sees fast time-to-value and runs more research with Pogo.

- You'll run research engagements end-to-end: scoping studies with clients, configuring them in the platform, reviewing AI-generated insights, and debriefing learnings with client executives.

- You'll be the trusted advisor in the room - the person clients call when they have a big strategic question and need to design a study to get the insights they need.

- You'll partner closely with our GTM team on renewals and expansion, identifying opportunities to deepen relationships and grow revenue within your accounts.

- You'll be the voice of the customer internally, channeling what you're hearing from clients directly into product and engineering to shape the product roadmap.

- You'll build the playbooks, templates, and repeatable motions that allow us to scale our client model as we grow.

ABOUT YOU 👩‍🚀

- You likely have 2-4 years of experience at a leading management consulting firm or in a similarly rigorous, client-facing environment.

- Bonus: You’ve worked on primary consumer research, whether qualitative or quantitative.

- You're a structured thinker. You can take a messy client problem, frame it clearly, and design a research approach that asks the right questions.

- You're an exceptional communicator. You write and present with clarity and confidence, and you earn credibility quickly with senior stakeholders.

- You're genuinely curious about consumers and what makes people tick. You find insights work interesting, not just as an output but as a craft.

- You're a high-ownership operator. When an engagement is yours, you drive it and you don't wait to be told what to do next.

- You’re highly organized, with the ability to juggle multiple client engagements simultaneously.

- You're low ego and a team player. You work well across teams and care more about outcomes than credit.

- You're a fast learner who adapts quickly to new clients, industries, and problem spaces.

- You use AI tools to work smarter - better research, better synthesis, better outputs.

WHY YOU MIGHT BE EXCITED ABOUT THIS OPPORTUNITY 🙌

- First-of-its-kind role with real scope. You're not stepping into a defined process - you're building it. The playbooks, the delivery model, the client experience: that's yours to shape.

- Fortune 500 clients, early-stage energy. You'll lead engagements with major brands while still being close enough to the team to see your decisions matter immediately.

- A natural bridge from consulting to vertical AI. If you're looking to take your consulting toolkit and apply it at the cutting-edge of strategy and AI, this is that role.

- Be the voice of the customer. You'll have a direct line into product and engineering - what you learn from clients shapes what we build.

WHY YOU MIGHT NOT BE EXCITED ABOUT US 👎

- This is a high-ownership role by design. If you want a narrow lane with clear guardrails, this isn't it. You'll need to define the lane yourself.

- We're growing our client list fast. Expect to be managing multiple engagements simultaneously, each with its own timeline, studies and stakeholders. If you thrive with one deep focus at a time, this role may not be the right fit.

- We expect more than 9 to 5 - raw hours make an impact at our current stage. That said, we trust each team member to build a flexible schedule that works for them. We also strongly encourage real time off: in addition to unlimited PTO, we have a minimum 20 days vacation policy 🌴

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