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Open nowPosted today

Service Delivery Manager

PROJECT SEARCH PTE. LTD.

Pay
SGD 9,000 – SGD 14,000 a month
Where
Singapore
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Your applicationOpen nowService Delivery ManagerPROJECT SEARCH PTE. LTD. · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on PROJECT SEARCH PTE. LTD.'s own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted today

The posting

We are seeking an experienced, resilient, and highly capable Service Delivery Manager (SDM) to lead a large-scale IT operations and managed services engagement. The SDM will be accountable for end-to-end service delivery, operational governance, stakeholder management, and leadership of a fully onshore team of 40-50 professionals.

The ideal candidate is a proven operations leader with deep technical expertise, exceptional people leadership capabilities, and the ability to manage mission-critical services in a complex and demanding environment.

Requirement

  • Minimum 15 years of IT industry experience.
  • At least 5 years of experience in a Service Delivery Manager, or equivalent leadership role.
  • Proven experience leading large-scale IT operations or managed services engagements.
  • Demonstrated experience managing teams of 40-50 personnel or larger, preferably in a fully onshore delivery model.
  • Experience operating within mission-critical, highly available enterprise environments.
  • Strong track record of managing complex stakeholder landscapes and executive-level engagements.
  • Deep understanding of IT Service Management (ITSM), Application Maintenance and Support (AMS), infrastructure and cloud operations, and service monitoring.
  • Strong knowledge of Incident, Problem, Change, Release, Service Request, and Knowledge Management practices.
  • Working knowledge of business continuity, disaster recovery, cybersecurity, operational governance, and service reporting.

Posting text belongs to the employer. Removal requests: contact us.

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  1. A CV for this posting

    Written against PROJECT SEARCH PTE. LTD.'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on PROJECT SEARCH PTE. LTD.'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    PROJECT SEARCH PTE. LTD.'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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