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Open nowFirst seen 42 hours ago

Service Operations Intern

QuantigoAI28 open roles

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Your applicationOpen nowService Operations InternQuantigoAI

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Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
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  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 42 hours ago

The posting

Position Title: Intern, Service Operations (BPO)

Position Type: Internship with an opportunity to be a full-time employee. Reporting to: Manager, Service Operations Start Date: Immediately

Location: Sector 3, Uttara, Dhaka

Industry: Machine Learning, Data Annotation

Salary: BDT 7000

About Us:

Bridging human excellence and machine efficiency, Quantigo AI provides high-quality training data at scale through powerful annotation technology and a dedicated service team. An end-to-end solution for machine learning needs, it empowers AI companies to achieve accelerated, scalable resultswithout sacrificing precision or quality.

Founded in 2017, Quantigo AI quickly became established as a leading start-up in the space, advancing clients in the autonomous driving, retail, security, agriculture, sports, construction, and geospatial sectors, among others. Today, it supports a large network of clients across 18 countries and has plans to expand to new markets.

Through all its growth, Quantigo AI has remained committed to transparency, fair pricing, personalized service, and quality output. Now more than ever, Quantigo AI is honoring its clear vision, determined to pave the way to a better future through innovation.

Job Overview:

In preparation for Quantigo AIs new phase of growth, we are looking to hire an Intern, Service Operations (BPO) to join our team. The incumbent will be responsible for reviewing the annotators work and ensuring quality and identifying their strengths and weaknesses. They need to understand the project guidelines and the requirements clearly.

Responsibilities:

  • Analyze and review Annotators work output against guidelines/standards and provide feedback.
  • Identify Annotators' strengths and Weaknesses. Provide feedback to the Delivery lead on identified areas that individual members of the team need to improve on for coaching.
  • Identify guideline ambiguities and edge cases for each project and communicate them with the Delivery Lead and Project Management team accordingly.
  • Collaborate with the management team to ensure that best quality assurance and annotation standards are revised and updated where needed.
  • Keep an up-to-date record of individual Annotators quality performance for use in performance reviews.
  • Participate in team briefings to understand the project guidelines and requirements.
  • Prepare the Quality Assurance process as per the project requirements.
  • Perform ad-hoc daily tasks when necessary. Tasks include annotations, training, onboarding new annotators, etc.

Educational Qualification and Other Requirements:

  • Minimum of Bachelors, preferably from a Business background.
  • Proficiency in Microsoft Office and G-Suite.
  • Strong communication skills in English.
  • Highly organized, motivated, and a team player.
  • Strong attention to detail and problem-solving skills.
  • Able to work independently and as part of a team.

Working days & hours (6 days a week):

Office Time: 09:30 am - 06:30 pm

Work from Office: Monday, Wednesday, Friday

Work from Home: Sunday, Tuesday, Thursday

Device Specification Requirement:

It is a must that you have your own personal laptop which you can use for office purposes The requirement of the device is mentioned below:

  • Should have a laptop (no desktop)
  • Core i3 processor
  • 8 GB RAM
  • All aspects of the device should be properly functional along with a good internet connection.

We thank all candidates for their interest; however, only those selected for an interview will be contacted via email.

At Quantigo AI we are proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religious beliefs, color, gender, sexual orientation, physical disability, mental disability, ancestry, place of origin, age, marital status, source of income, or family status. At Quantigo AI we celebrate and support differences and diversity, for the benefit of our employees, our services, and our community.

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