The posting
Office Administrator
Quarry Hills Plumbing & HVAC is seeking an organized, dependable, and customer-focused Office Administrator to join our team. The ideal candidate is an excellent communicator who can manage multiple priorities while keeping daily office operations running smoothly.
Responsibilities:
- Answer incoming calls and assist customers professionally
- Schedule and dispatch service appointments
- Communicate with technicians and customers throughout the day
- Enter and maintain accurate customer and job information
- Prepare invoices, process payments, and assist with basic bookkeeping
- Manage emails, paperwork, filing, and other administrative duties
- Follow up with customers regarding appointments and outstanding invoices
- Support management and field staff as needed
Qualifications:
- Minimum of two years of office administration or customer service experience
- Strong communication and organizational skills
- Ability to multitask in a fast-paced environment
- Professional and friendly telephone manner
- Comfortable using computers, email, and Microsoft Office
- Experience with ServiceTitan is strongly preferred
- Experience in the plumbing, heating, or HVAC industry is a plus
- Dependable, detail-oriented, and able to work independently
- Availability to work occasional Saturdays as needed
Benefits:
- Competitive hourly pay based on experience
- Health and dental insurance
- Matching 401(k)
- Paid time off
- Paid sick time
Schedule: Full-time, Monday through Friday, with occasional Saturdays as needed.
To apply, please email your résumé to [email protected]. Please do not call the office.



