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Open nowPosted 10 days ago

Duty Manager

Radisson Hotel Group948 open roles

Where
Mohali, PUNJAB, India
Work mode
On site
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Your applicationOpen nowDuty ManagerRadisson Hotel Group · Mohali, PUNJAB, India

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Radisson Hotel Group's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.4% of postings close within 7 days. Measured by our own scanner across the market. Radisson Hotel Group postings stay open a median of 1 days.

Share of postings closed within
  1. 1.5%1 day
  2. 3.5%3 days
  3. 7.4%7 days
  4. 13.2%14 days
  5. 34.5%30 days
This job: posted 10 days ago

Radisson Hotel Group median: 1 days open

The posting

Job Description

Who we are looking for?

We are looking for people who enjoy fun and laughter at work and are excited about a new brand and the company's amazing future growth and development opportunities. Someone who loves working as part of a team, who embodies integrity and compassion, can adapt to change in a fast-paced environment, enjoys exploring new things beyond the tried and tested and is driven by success.

What Will You Do?

  • Coaches, counsels and disciplines team members providing constructive feedback to enhance performance.
  • Maintain complete knowledge at all times of:
  • All hotel features/facilities/services, hours of operation.
  • All room types, numbers, layout, decor, appointments and location.
  • All room rates, special packages and promotions.
  • Daily house counts and expected arrivals/departures/VIP’s.
  • Room availability status for any given day.
  • Scheduled in-house group activities, locations and times.
  • All hotel and departmental policies and procedures/ LQA and Forbes Standards.
  • When on Overnight Shift, proceeds Night Audit, prepares and save/send all necessary reports as requested, checks and searches arrivals’ profiles and input in Opera, and prepares Mondrian Hotel News for all departments.
  • Monitor check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process guests efficiently.
  • Maintain positive guest relations at all times.
  • Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and at whatever time of day.

Qualifications

Knowledge and Skills

  • Experience: Minimum 1-2 years experience as a Duty Manager, preferably in a luxury hotel
  • Proficiency in using PMS Opera and other relevant software applications.
  • Language Skills: Excellent communication skills in both English and Chinese as a priority. Additional language skills are an advantage.
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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Radisson Hotel Group's form

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  4. Every reply, sorted

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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  • Who got the interview, and who heard nothing

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