The posting
Red Badge Group is looking for experienced and confident Security Officers to join our University security team in Hamilton.
This isn't just a static guarding position. We are looking for people with practical security experience who are comfortable conducting patrols, responding to incidents and emergencies, making sound decisions independently, and providing a professional and approachable presence across the campus.
You'll be working in an environment involving students, staff, visitors and contractors, so we're looking for people who can balance strong security awareness with excellent customer service.
Candidates should have flexible availability Monday to Sunday, including evenings and at least one weekend shift.
About Us
Red Badge Group is a proudly 100% Kiwi-owned and operated organisation providing a full suite of security services, including security guarding, alarm monitoring, mobile patrols, drone surveillance, event security and training services.
We're passionate about protecting people and places while creating a positive and inclusive workplace, recently winning the Employer of Choice award in 2026, and recognised as a finalist in 2022. We are also proud to be the only provider of remote aerial drone security in New Zealand through SkyGuard, an innovative service helping redefine how organisations approach security and surveillance.
About the Role
- Maintain a visible, professional and approachable security presence across campus.
- Conduct regular vehicle and foot patrols.
- Identify security, safety and operational risks and respond appropriately.
- Respond calmly and confidently to incidents and emergency situations.
- Assess situations and make appropriate decisions when working independently.
- Monitor and control access to University buildings and secure areas.
- Use CCTV, access-control and other security systems as required.
- De-escalate challenging situations using professional communication.
- Prepare clear, accurate and timely incident reports.
- Liaise with University staff, students, contractors and emergency services where required.
- Follow University and Red Badge procedures while using good judgement when situations develop unexpectedly.
What We're Looking For
For this role, previous operational security experience is important.
Ideally, you will be able to demonstrate experience in several of the following areas:
- Mobile, vehicle or foot patrols.
- Responding to security incidents or emergencies.
- Incident management and escalation.
- Working independently and making decisions under pressure.
- Conflict management and de-escalation.
- CCTV monitoring.
- Access-control systems.
- Writing detailed security or incident reports.
- Liaising with Police, emergency services or other response agencies.
- Working within a large site, campus, hospital, retail, commercial or similarly complex environment.
We are particularly interested in candidates who can provide real examples from previous roles of how they have responded to incidents, emergencies or challenging situations.
The Person We're Looking For
- Calm and confident under pressure.
- Comfortable taking responsibility when responding to an incident.
- Alert, observant and proactive.
- Able to work effectively both independently and as part of a team.
- Professional and approachable when dealing with the public.
- A strong verbal and written communicator.
- Reliable and punctual.
- Comfortable working in a diverse environment.
- Able to follow established procedures while applying sound judgement when required.
- Excellent customer service and interpersonal skills, able to support people from diverse backgrounds.
What You'll Need
- Previous security experience.
- A current NZ Certificate of Approval (COA), or the ability to obtain one.
- A full, clean New Zealand Driver License.
- Eligibility to work in New Zealand.
- Be at least 18 years old.
- Ability to meet Red Badge's pre-employment requirements.
- Flexible availability across weekdays and weekends, particularly evenings.
- Availability to work at least one weekend shift each week.
What We Offer
- Competitive pay, paid weekly
- Comprehensive site and role-specific training.
- Ongoing professional development and career progression opportunities.
- Employee discounts across numerous retailers, gyms, hotels and restaurants.
- Confidential EAP counselling and wellbeing support
- Employee recognition throughout the year.
- A diverse, inclusive, and supportive team culture
If you already have solid security experience and you're looking for a role where you can use your patrol, incident-response and decision-making skills, we'd like to hear from you.



