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Open nowPosted 3 hours ago

NetSuite Customer Success Project Manager

RF-SMART21 open roles

Where
Distributed - US; Jacksonville, Florida, United States
Work mode
Remote
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Your applicationOpen nowNetSuite Customer Success Project ManagerRF-SMART · Distributed - US; Jacksonville, Florida, United States
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The clock on this job

Early applications get read.

14.0% of postings close within 7 days. Measured by our own scanner across the market. RF-SMART postings stay open a median of 61 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 14.0%7 days
  4. 22.5%14 days
  5. 38.3%30 days
  6. 59.0%60 days
This job: posted 3 hours ago

RF-SMART median: 61 days open

The posting

NetSuite Project Manager

USE (Jacksonville, FL) or Remote EST

We exist to transform our customers and change lives.

Who We're Looking For

Are you a dynamic professional with a passion for driving projects to success? Join RF-SMART as a Project Manager and lead our innovative projects to new heights. This role offers the perfect blend of strategic planning, client interaction, and team collaboration.

What You’ll Do:

  • Manage Projects: Oversee resources, timelines, scope, and customer expectations to ensure successful project completion.
  • Client Interaction: Establish yourself as the main point of contact for clients, managing communication and escalations.
  • Strategic Planning: Generate and deliver project plans and cost estimates, manage change requests, and negotiate project scope changes as well as managed service agreements.
  • Cross-Functional Collaboration: Work with internal teams to manage project deliverables and ensure seamless service.
  • Post-Implementation Support: Participate in post-Go-Live activities for key accounts to ensure ongoing success.

What You Bring:

  • Proven Success: 2-5 years of project management and/or consulting experience, preferably with NetSuite ERP implementations.
  • Technical Skills: Proficiency in Word, Excel, PowerPoint, Microsoft Project, and Smartsheet. Functional experience with ERP systems, especially NetSuite, is a plus.
  • Excellent Communication: Strong written and verbal communication skills, with the ability to deliver impactful presentations.
  • Negotiation Skills: Experience managing executive relationships and closing large deals including managed service agreements.
  • Willingness to Travel: Ready to travel up to 10-20% to connect with clients and facilitate project delivery.
  • A Bachelor’s degree in a related field or equivalent work experience.
  • Experience with ERP distribution applications, manufacturing, and/or warehouse environments is desired.
  • Some technical or application functional NetSuite experience is a plus.
  • Curiosity and comfort with AI-enabled tools, with the ability to identify new ways to apply them to project management and share best practices with the team.

Why You’ll Love It Here: Working at RF-SMART means joining a culture that values growth, collaboration, and innovation. As a NetSuite Customer Success Project Manager, you'll work alongside a passionate team dedicated to making a difference—both for our customers and our employees.

Employer does not sponsor applicants for employment visa status (e.g., H-1B visa status).

General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.

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