Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 65 days ago

Senior Claims Consultant

RiverStone International10 open roles

Where
Australia
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSenior Claims ConsultantRiverStone International · Australia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on RiverStone International's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. RiverStone International postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 65 days ago

RiverStone International median: 2 days open

The posting

Job description

RiverStone International Australia is seeking a Senior Claims Consultant to join its Sydney Claims team. In this senior technical role, you will manage a portfolio of complex casualty, liability and financial lines claims within a legacy and run-off environment. Working closely with the Head of Claims, you will provide expertise across the full claims lifecycle, influence key claims decisions, support claims finality strategies and help develop technical capability within the wider team.

We are looking for someone with the following:

Experience & Qualifications

  • Minimum 5 years' experience handling long-tail insurance claims, including casualty (liability bodily injury and liability property damage) and/or also exposure to financial lines business.
  • Demonstrable experience managing complex and litigated claims within the Australian insurance market.
  • Previous experience in a senior technical claims role.
  • Experience within legacy, run-off or discontinued portfolios is highly desirable.
  • Experience coaching, mentoring or providing technical guidance to other claims professionals.
  • Degree in Law, Business or a related discipline preferred.

Knowledge

  • Strong understanding of Australian insurance claims practices and regulatory requirements.
  • Knowledge of the Australian legal system and General Insurance Code of Practice.
  • Good understanding of insurance and reinsurance principles.
  • Knowledge of reserving practices, litigation management and claims resolution strategies.
  • Understanding of legacy insurance portfolios, run-off operations and claims finality techniques.

Skills & Competencies

  • Strong technical claims handling capability and analytical skills.
  • Excellent coverage analysis and problem-solving ability.
  • Sound judgement and decision-making skills.
  • Strong negotiation and influencing skills.
  • Excellent written and verbal communication.
  • Ability to build effective relationships with internal and external stakeholders.
  • Strong organisational and workload management skills.
  • Coaching and mentoring capability.
  • High levels of professionalism, integrity and attention to detail.

In this role you will:

  • Manage a portfolio of complex casualty, liability, financial lines and other litigated insurance claims.
  • Assess and determine coverage, liability, quantum and policy response issues.
  • Develop and implement effective claims strategies to progress claims towards resolution and settlement.
  • Maintain accurate reserves and ensure claims are adjusted in accordance with company guidelines and authority levels.
  • Identify opportunities to reduce exposures, resolve static claims and achieve claims finality.
  • Promptly agree and settle valid claims where appropriate.
  • Act as a technical referral point for complex claims, disputed coverage matters, litigation strategy and reserving decisions.
  • Provide technical guidance, coaching and mentoring to junior members of the Claims team.
  • Build and maintain effective relationships with lawyers, brokers, delegated claims handlers, co-insurers, reinsurers and other external stakeholders.
  • Participate in portfolio reviews, due diligence exercises and run-off initiatives.
  • Monitor claims trends, legal developments and regulatory changes within the Australian market.
  • Escalate significant claims issues and exposures in accordance with company governance requirements.
  • Contribute to business improvement initiatives and identify opportunities to enhance claims processes and controls.
  • Ensure complaints and disputes are managed appropriately and within required regulatory timeframes.
  • Promote fair customer outcomes and ensure claims are handled in line with regulatory obligations and conduct risk expectations.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against RiverStone International's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on RiverStone International's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    RiverStone International's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.