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Open nowPosted 11 hours agoWe saw it 23 min after it went up

Accounts Receivable Sr. Analyst - Collections

Satellite Office129 open roles

Where
Pasig, Philippines
Work mode
Hybrid
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Your applicationOpen nowAccounts Receivable Sr. Analyst - CollectionsSatellite Office · Pasig, Philippines

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The clock on this job

Early applications get read.

9.5% of postings close within 7 days. Measured by our own scanner across the market. Satellite Office postings stay open a median of 10 days.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 9.5%7 days
  4. 15.6%14 days
  5. 33.9%30 days
This job: posted 11 hours ago

Satellite Office median: 10 days open

The posting

Summary

We are seeking a highly driven and experienced Senior Accounts Receivable Analyst - Collections to manage a portfolio of strategic, high-volume B2B accounts while driving cash collection performance, reducing delinquency, and supporting overall Order-to-Cash (O2C) excellence.

As part of the Finance team, this role will work closely with customers and cross-functional stakeholders to ensure timely collections, resolve payment-related issues, improve cash flow, and maintain strong customer relationships. The ideal candidate is analytical, proactive, customer-focused, and capable of managing complex collection challenges while contributing to continuous process improvements.

Responsibilities

Accounts Receivable & Collections

  • Manage a portfolio of strategic customer accounts and ensure timely collection of outstanding balances.
  • Monitor AR aging and proactively follow up on overdue invoices and payment issues.
  • Investigate and resolve billing disputes, payment discrepancies, deductions, and unapplied cash.
  • Process credits, refunds, adjustments, and write-offs in accordance with company policies.
  • Identify collection risks and escalate high-risk accounts when necessary.

Customer & Stakeholder Management

  • Partner with customers and internal teams to resolve payment delays and improve collection outcomes.
  • Manage invoicing and payment-related activities through customer portals such as Ariba, Coupa, and similar platforms.
  • Maintain accurate customer account records and master data within ERP systems.

Reporting & Financial Support

  • Prepare aging reports, collection updates, reconciliations, and cash collection analysis.
  • Support month-end, quarter-end, and year-end close activities.
  • Assist with audit requests and ensure compliance with documentation requirements.
  • Provide insights and recommendations to improve cash flow and collection performance.

Process Improvement

  • Identify opportunities to enhance collection processes, operational efficiency, and customer experience.
  • Support knowledge sharing and best-practice adoption across the team.
  • Participate in Finance projects and other ad hoc initiatives as needed.

Qualifications

  • Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
  • 3–5 years of experience in B2B Accounts Receivable and Collections.
  • Strong understanding of the Order-to-Cash (O2C) process, including collections, billing, cash application, and dispute management.
  • Experience managing high-volume customer portfolios and enterprise accounts preferred.
  • Experience with invoicing and procurement platforms such as Ariba, Coupa, GEP, Oracle Supplier Portal, or similar systems.
  • Advanced Microsoft Excel skills, including reporting, reconciliations, and data analysis.
  • Experience with ERP systems such as Oracle, SAP, NetSuite, or similar platforms.
  • Strong analytical, problem-solving, communication, and stakeholder management skills.
  • Ability to manage multiple priorities while maintaining accuracy and attention to detail.
  • Advanced English communication skills, both written and verbal.
  • Flexible to work U.S. night shift or European mid-shift schedules as required.
  • Amenable to working onsite at Ortigas Center, Pasig City four (4) days per week.

Finance Winning Behaviors

  • Collaboratively Drive Results – Partner effectively across teams to achieve shared objectives.
  • Focus on Process Improvement and Discipline – Continuously identify opportunities to optimize workflows while ensuring compliance and accuracy.
  • Exhibit Critical Thinking and Intellectual Curiosity – Analyze complex issues, ask the right questions, and deliver innovative solutions.
  • Efficient, Resourceful, and Resilient – Maintain high performance under pressure and adapt quickly to challenges.
  • Practice Transparency – Communicate openly and honestly to build trust and credibility.
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