Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 426 days ago

PrintScan

ScaleneWorks INC

Where
Bangalore
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowPrintScanScaleneWorks INC · Bangalore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ScaleneWorks INC's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: posted 426 days ago

The posting

# PrintScan ## Job Summary The PrintScan position encompasses both Level 2 and Level 3 support roles, focusing on providing advanced technical support for print-related issues. The professionals in this role are responsible for resolving complex technical problems, managing print services, and collaborating with various teams to ensure efficient operations. This position is crucial for maintaining the integrity and performance of the organization's print environment.

## Responsibilities - Level 2 Support: - Install, configure, maintain, and repair a wide range of network printers, copiers, multifunction devices (MFDs), DesignJet/Plotters, and Barcode Printers. - Manage print servers and implement secure print queue deployments using Group Policy or enterprise tools. - Monitor and manage print traffic, quotas, and usage analytics using tools such as PaperCut, uniFLOW, or equivalent. - Provide tier 2/3 support for print-related incidents and service requests; escalate complex issues to vendors or senior teams. - Collaborate with IT, facilities, and vendors for new installations, upgrades, and hardware refresh cycles. - Implement and support secure printing features (e.g., user authentication, pull printing). - Maintain printer firmware updates, driver repositories, and device security configurations. - Analyze print-related problems and proactively identify optimization or cost-saving opportunities. - Support mobile and remote printing solutions for hybrid users. - Manage and maintain print services, troubleshooting print management solutions including PrinterLogic, Equitrac, Ricoh Streamline, YSoft SafeQ, Canon uniFLOW, LRS-VPSX, Euroform -Jetadvise, HP Service manager, HP Web Jetadmin. - Configure and manage Windows, Linux, UNIX, IBM z/OS, SAP, AS400 Print services in conjunction with print management software. - Strong understanding of printer accessories like Card readers, Bardimm, IPDS, Finishing Modules & Fax and customizing UPD drivers to configure these accessories. - Strong knowledge and understanding of vulnerability remediation on the print application & hosting servers. - Collaborate with vendors and third-party providers for support escalation and solution implementation. - Perform print server administration, including installation, configuration, updates, and security management. - Develop and maintain documentation on print environment architecture, standard operating procedures, and troubleshooting guides. - Analyze print environment performance, recommend improvements, and assist in the deployment of new print solutions. - Stay current with emerging print technologies and industry best practices.

  • Level 3 Support:
  • Resolve critical issues, handling the most complex and critical technical issues leading to P1 & P2 incidents, including those escalated from Level 2 support.
  • Provide expert guidance and support to Level 1 and Level 2 support staff, helping them to resolve issues more effectively.
  • Develop and implement solutions to complex technical problems, often working closely with development and engineering teams.
  • Create and maintain detailed documentation of solutions to complex problems, contributing to the organization's knowledge base.
  • Lead technical projects, such as system upgrades and migrations, ensuring successful completion.
  • Follow the print roadmap provided by the supplier and perform testing on devices expected to supersede current models in the customer environment, including firmware testing and upgrades.
  • Support internal and external customer audits, providing necessary documentation and evidence as required.
  • Prepare and maintain security configuration templates for network-connected printers.

## Qualifications - Educational Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field. - Technical Skills: - Proficiency in managing and troubleshooting network printers and print management software. - Strong understanding of Windows, Linux, UNIX, IBM z/OS, SAP, AS400 Print services. - Knowledge of print management solutions such as PrinterLogic, Equitrac, and Canon uniFLOW. - Familiarity with secure printing features and user authentication methods. - Experience with print server administration and security management. - Understanding of printer accessories and their configurations. - Knowledge of vulnerability remediation on print applications and hosting servers. - Soft Skills: - Excellent problem-solving and analytical skills. - Strong communication and collaboration abilities. - Ability to work effectively in a team-oriented environment.

## Preferred Skills - Experience with emerging print technologies and industry best practices. - Familiarity with mobile and remote printing solutions.

## Experience - Minimum of 3-5 years of experience in technical support, specifically in print services and management.

## Environment - Work Setting: In-office position located in Bangalore. - Work Type: Full-time.

## Salary - Estimated salary range: ₹800,000.

## Growth Opportunities - Opportunities for career advancement within the organization, including potential leadership roles in technical support and project management.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against ScaleneWorks INC's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on ScaleneWorks INC's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    ScaleneWorks INC's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.