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Open nowPosted 4 days ago

Assistente de E-commerce

SCHIPPER

Where
Brasília, DF, Brasil
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Your applicationOpen nowAssistente de E-commerceSCHIPPER · Brasília, DF, Brasil
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The clock on this job

Early applications get read.

12.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.8%7 days
  4. 20.6%14 days
  5. 35.6%30 days
  6. 58.4%60 days
This job: posted 4 days ago

The posting

O Assistente de E-commerce será responsável por apoiar a operação diária da loja virtual, garantindo a qualidade das informações dos produtos, o acompanhamento dos pedidos e a eficiência dos processos de venda on-line. Atuará no atendimento aos clientes, no suporte ao departamento comercial e na execução de rotinas administrativas e operacionais, contribuindo para uma experiência de compra positiva e para o crescimento dos resultados do canal digital.

1. Operação da loja virtual: acompanhar pedidos, consultar informações de produtos, verificar condições comerciais e apoiar os processos de faturamento e expedição. 2. Atendimento ao cliente: atender e acompanhar solicitações por telefone, e-mail e chat, esclarecendo dúvidas sobre produtos, preços, disponibilidade, pedidos, entregas e condições de compra. 3. Suporte às vendas on-line: auxiliar os clientes na jornada de compra, apoiar a finalização de pedidos e atuar em conjunto com o departamento comercial na resolução de pendências e oportunidades de venda. 4. Cadastro e atualização de produtos: cadastrar e revisar descrições, especificações técnicas, imagens, categorias, preços e demais informações necessárias para a apresentação adequada dos produtos no site. 5. Apoio comercial e de marketing digital: auxiliar na execução de campanhas promocionais, atualização de ofertas, organização de ações comerciais e publicação de conteúdos na loja virtual.

Perfil Desejado: - Organização, atenção aos detalhes e boa capacidade de execução. - Boa comunicação escrita e verbal. - Facilidade para trabalhar com sistemas, plataformas digitais e planilhas. - Perfil proativo, colaborativo e orientado à solução de problemas. - Interesse por vendas on-line, atendimento ao cliente e comércio eletrônico. - Será um diferencial conhecimento de ferramentas de e-commerce, CRM, ERP e Design Gráfico (Canva).

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