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ClosedPosted 291 days ago

Key Account Manager

Scrabble & Jigsaw

Where
Ahmadabad, Gujarat, India

This posting closed on 2026-10-23.

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This job: posted 291 days ago

The posting

Department: Ecommerce

Experience: 3–5 years in eCommerce, preferably within Beauty/Personal Care (BPC) or FMCG.

Location: Ahmedabad

Key Responsibilities

 AOP Excellence: Own and deliver the Annual Operating Plan (AOP) with full accountability

for Top-line (Revenue) and Bottom-line (EBITDA/Contribution Margin).

 Budgetary Control: Manage multi-crore monthly budgets across performance marketing,

and platform promotions

 Portfolio Strategy: Define the channel-specific product mix. Decide which "hero" products

(e.g., Whisky Smoke, Beard Oils) lead on marketplaces

 Performance Marketing Strategy: Oversee the PPC/AMS strategy. Move beyond execution

to "Portfolio ROAS" management, balancing brand-building spends with high-intent

conversion ads.

 Product Innovation: Identify "White Spaces" by analyzing search trends and competitor

gaps. Provide data-backed inputs to the R&D/NPD teams for new launches (e.g., trimmers,

premium fragrances).

 Inventory Governance: Work with the Supply Chain and Demand Planning teams to ensure

98%+ fill rates. Prevent OOS (Out of Stock)

 Regional Disposition: Lead the strategy for Pan-India inventory placement

(FBA/FBF/Regional Centers) to ensure "Next Day Delivery" for the urban Beardo consumer.

 Account management: Liaising with marketplace managers of Amazon, Flipkart for solving

account issues, building relationships, aligning internal teams for success

 Operations and channel hygiene: Manage and oversee day-to-day operations of the E-

commerce platform (viz. Amazon, Flipkart, Myntra, Ajio, etc.) Cover all activities including

listing, forecasting, marketing, supply chain, payments reconciliation

 Listing Hygiene: Audits on listing - competition, own products, keywords, providing deep

insights and inputs on observations, driving interventions to completion to achieve goal

 Dashboarding: Shift from manual reporting to automated, real-time BI. Monitor health

metrics: CAC, LTV, Retention Rate, AOV, and Contribution Margin 1 & 2.

 Competitor Intelligence: Proactively track competitor pricing and share-of-voice (SOV) to

drive tactical interventions.

Ideal Candidate Profile

 Experience: 3–5 years in eCommerce, preferably within Beauty/Personal Care (BPC) or

FMCG.

 Platform Expertise: Deep knowledge of the Amazon/Flipkart

 Financial Acumen: Must understand the "Unit Economics" of eCommerce—shipping costs,

payment gateway fees, marketplace commissions, and return rates (RTO).

Posting text belongs to the employer. Removal requests: contact us.

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