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Open nowFirst seen 2 days ago

Account Manager (Malaysia)

Second Talent182 open roles

Where
Kuala Lumpur, Malaysia, Remote
Work mode
Remote
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Your applicationOpen nowAccount Manager (Malaysia)Second Talent · Kuala Lumpur, Malaysia, Remote

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 2 days ago

The posting

Job Title: Account Manager (Malaysia)

Location: Malaysia

Job Type: Full-time

About the Opportunity

Our client is a leading IT systems integrator (or technology vendor) seeking a high-energy, results-driven Account Manager to join their dynamic sales team. This is a pivotal, dual-function role that involves both acquiring new customers and strategically developing existing accounts .

The ideal candidate will be a trusted advisor to clients, managing the full sales cycle for a sophisticated suite of IT solutions, including Cloud, Cybersecurity, and Application Modernization.

Core Responsibilities

1. Sales & Business Development

  • Proactively drive new business by identifying and qualifying leads through outbound prospecting, strategic networking, and referrals.
  • Manage the entire sales cycle from initial pitch and solution proposal to complex negotiation and deal closure.
  • Develop and execute strategic account plans to achieve annual targets, focusing on upselling and cross-selling integrated solutions.
  • Present and position a comprehensive portfolio of solutions, including Cloud platforms (AWS, Azure, GCP), Cybersecurity, Storage, and Application Modernization.
  • Create and deliver compelling client proposals, presentations, quotations, and contracts, ensuring accuracy and compliance.

2. Account Management & Client Engagement

  • Serve as the primary point of contact and trusted advisor for a portfolio of assigned clients, ensuring high engagement and satisfaction.
  • Build and nurture strong, long-lasting relationships with key stakeholders, from IT Managers and procurement teams to C-suite executives (CIOs).
  • Deeply understand clients' evolving IT roadmaps and business challenges to proactively position relevant, value-added solutions.
  • Manage all aspects of client engagement, monitor feedback, and drive contract renewals to secure long-term value and partnerships.

3. Cross-Functional Collaboration

  • Work closely with internal Solution Architects to design tailored solutions, and collaborate with Marketing and Project Delivery teams to ensure success.
  • Lead or contribute to complex tender responses, RFP submissions, and client workshops.
  • Coordinate a smooth customer onboarding and post-sale handover with the technical delivery teams.

4. Market & Product Knowledge

  • Maintain expert-level knowledge of current industry trends, emerging technologies (e.g., AI, IoT), and the competitor landscape.
  • Actively participate in vendor training and obtain relevant professional certifications as required.
  • Contribute to go-to-market planning and strategy for new solutions and services.

Required Qualifications & Skills

  • Diploma or Degree in Information Technology, Engineering, Business, or a related field.
  • A minimum of 3 years of proven B2B sales experience in IT solutions, preferably from a Systems Integrator or technology vendor.
  • Strong technical understanding of enterprise IT, including Cloud platforms (AWS, Azure, GCP), networking, cybersecurity, storage, and virtualization.
  • Exceptional communication, presentation, negotiation, and stakeholder management skills.
  • Demonstrated ability to build trust and navigate relationships at the C-suite level.
  • A self-driven, proactive, and resilient attitude, with the ability to work independently and as part of a collaborative team.
  • Proficiency in business productivity tools (e.g., Excel, PowerPoint, Teams).

Preferred Attributes (Nice-to-Have)

  • A true "hunter" mentality with a proven track record of managing long and complex sales cycles.
  • Familiarity with local regulatory frameworks (e.g., Malaysias Bank Negara IT regulations) or government technology procurement frameworks.
  • Experience in managing strategic alliances or channel/vendor relationships.
  • A positive, adaptable attitude for navigating complex enterprise sales environments.

What We Offer

  • A competitive base salary plus a highly attractive, uncapped commission and incentives package.
  • A clear training, mentorship, and development roadmap to support your career growth.
  • Opportunities to work with high-profile regional clients and top-tier technology vendors.
  • A collaborative, supportive, and inclusive team culture with a strong support network to help you succeed.
  • A flexible and growth-oriented workplace.

How to Apply

Interested candidates are invited to submit their resume and a brief summary of their sales achievements.

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