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Open nowFirst seen 6 days ago

Head of Product Specialists (Johor) (Batu Pahat) (Melaka) (Pahang) Terengganu)

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Your applicationOpen nowHead of Product Specialists (Johor) (Batu Pahat) (Melaka) (Pahang) Terengganu)Second Talent
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12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: first seen 6 days ago

The posting

Job Title: Head of Product Specialist

Location: Malaysia

Job Type: Full-time

Job Summary

This position is responsible for supporting and driving the Sales and Distribution operations within an assigned territory, with a primary focus on achieving all KPIs and sales targets.

Key Accountabilities (The Day-to-Day Activities)

  • Distributor & Dealer Management: Work closely with distributors to manage the dealer portfolio, providing system support for network creation, modification, and termination. Drive and coach the Product Specialist / Sales Team to meet designated area targets for both prepaid and postpaid sales, actively monitoring their performance.
  • Trade Marketing & Activation: Provide trade marketing support for events, signage, and POSM (Point of Sale Materials). Plan, lead, and execute effective sales strategies and promotion plans, seeking new opportunities to expand the brand's touchpoints. Deepen dealer loyalty through targeted activations and incentive programs.
  • Training & Compliance: Ensure the sales team is properly trained and has up-to-date knowledge on: Systems: Genuine and accurate activations through the control system. Products: The full range of company offerings. Sales Process: How to sell effectively and provide correct information. Incentives: Proper guidance on loyalty programs. POSM: Ensuring all materials are current.
  • Market Intelligence & Collaboration: Remain vigilant to market movements and competitor activities, gathering market intelligence. Proactively manage inter-departmental requirements and communication to meet sales objectives and optimize support resources.

Job Requirements

  • Education: Candidates must possess at least a Diploma or Degree in any field.
  • Experience: A minimum of 6 years of total sales experience in a Telco (Telecommunications) or FMCG related environment. A minimum of 3 years of experience in sales team management or a leadership capacity.
  • Track Record: Must have a sales-driven mindset with a good, verifiable track record of achieving targets.
  • Mobility: Must possess your own transport and a valid driving license. Must be willing to travel frequently within the assigned territory.
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