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Open nowPosted 31 days ago

Estágio em Relacionamento ao Cliente (Suporte)

SegMedic18 open roles

Where
Nova Iguaçu, RJ, BRA
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Your applicationOpen nowEstágio em Relacionamento ao Cliente (Suporte)SegMedic · Nova Iguaçu, RJ, BRA
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on SegMedic's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 31 days ago

The posting

A SegMedic é uma empresa dedicada à assistência à saúde, comprometida em oferecer excelente atendimento ambulatorial e cuidados às pessoas. Com unidades em Nova Iguaçu, Nilópolis, São João de Meriti e Rio de Janeiro, proporcionamos acesso a mais de 25 especialidades médicas e um amplo leque de 3.000 tipos de exames complementares, laboratoriais e domiciliar. 🩺

O que buscamos ( competências)

  • Realizar Ligações ativas e receptivas para atendimento.
  • Oferecer Atendimento via WhatsApp, garantindo agilidade.
  • Efetuar Agendamentos, confirmações e reagendamentos de consultas, exames e procedimentos.
  • Fornecer Orçamentos detalhados dos serviços da clínica.
  • Auxiliar os clientes no Uso das plataformas digitais da clínica, oferecendo orientações para acesso à informação.
  • Fornecer informações gerais sobre a clínica e seus serviços, esclarecendo dúvidas e facilitando o entendimento.
  • Realizar solicitações de formulários e tickets de atendimento, garantindo resposta rápida e direcionamento ao setor responsável.

Objetivo é garantir um atendimento eficiente e personalizado, sempre buscando atender e superar as expectativas dos nossos clientes.

REQUISITOS NECESSÁRIOS

  • Cursando nível Téc. ou Superior em áreas administrativas, de saúde ou áreas correlatas; (mínimo de 6 meses de término de curso para estagiar)
  • Idade: Mínima de 18 anos
  • Boa comunicação assertiva, verbal e escrita;
  • Familiaridade com tecnologia, com atendimento via chats e por ligação (ambiente digital) é um diferencial;
  • Alta capacidade de aprendizagem;
  • Facilidade de boa escuta e equilíbrio emocional para tomada de decisão em solução para clientes.

o que oferecemos

  • Bolsa Auxílio: R$700,00;
  • Tipo de contratação: Estágio, presencial;
  • Jornada de trabalho: 30 horas semanais (Segunda à sábado, escalonados);
  • Local: Nova Iguaçu;
  • Bem-estar e Lazer: Acesso ao SESC e TotalPass;
  • Benefícios Básicos: Assistência Médica, Auxílio Refeição e Vale Transporte;
  • Parcerias Farmacêuticas: Acesso nas redes Pacheco e Venâncio.

Características

Tipo de Contratação

Tempo integral

Salário

Competitivo

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against SegMedic's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on SegMedic's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    SegMedic's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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The numbers game

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