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Open nowPosted 6 hours ago

Business Support Analyst (Helpdesk & IT)

Skydropx - Frenet40 open roles

Where
Curitiba
Work mode
On site
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Your applicationOpen nowBusiness Support Analyst (Helpdesk & IT)Skydropx - Frenet · Curitiba
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. Skydropx - Frenet postings stay open a median of 12 days.

Share of postings closed within
  1. 1.9%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.1%30 days
This job: posted 6 hours ago

Skydropx - Frenet median: 12 days open

The posting

RESPONSABILIDADES E ATRIBUIÇÕES:

- Atuar como ponto de contato para usuários e colaboradores, oferecendo suporte técnico e garantindo soluções ágeis para solicitações, dúvidas e incidentes.

- Montar, preparar, configurar, formatar e reparar computadores corporativos, garantindo seu funcionamento adequado.

- Administrar o Google Admin e gerenciar usuários, acessos e configurações do ambiente corporativo.

- Implementar e manter medidas de segurança em ambientes Windows, incluindo configurações de hardening, com conhecimentos em Linux como diferencial.

- Criar e executar scripts em PowerShell e Bash para automatizar tarefas de suporte técnico e administração de sistemas.

- Instalar, configurar e manter softwares corporativos, incluindo antivírus e ferramentas utilizadas pela empresa.

- Prestar suporte técnico remoto por meio de ferramentas de acesso remoto, atendendo equipes distribuídas.

- Gerenciar equipamentos e controlar todo o processo de envio, incluindo preparação, etiquetagem, despacho e rastreamento.

- Administrar e gerenciar processos, registros e informações operacionais no Odoo.

- Documentar procedimentos técnicos e padronizar configurações e ambientes de TI.

- Facilitar a comunicação e a colaboração entre equipes, apoiando a disponibilização de recursos, ferramentas e serviços necessários.

- Identificar oportunidades de melhoria e automação, contribuindo para a otimização dos processos internos.

- Organizar e manter atualizados documentos, registros e relatórios relacionados às atividades de suporte e administração de TI.

REQUISITOS:

- Ensino superior completo ou em andamento.

- Experiência prévia em áreas de atendimento, suporte, recursos humanos, administrativo ou funções similares.

- Boa comunicação oral e escrita em português (inglês ou espanhol será considerado diferencial).

- Capacidade de organização, atenção a detalhes e gestão de múltiplas demandas.

- Perfil colaborativo, orientado a soluções e com foco em experiência do usuário/cliente.

- Conhecimento intermediário em ferramentas digitais e pacote Office/Google Workspace.

- Ter trabalhado em startups ou empresas de tecnologia em crescimento.

SOBRE A VAGA:

  • Modelo de trabalho: 100% presencial
  • Aldeia Coworking - Estação: https://maps.app.goo.gl/7DnF6SMoyiT1Wr53A

- Local: Curitiba

- Ambiente internacional.

- Tipo de contrato: Tempo integral - CLT

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