The posting
We’re Hiring!Senior Integration Program ManagerToronto, ON www.socan.com POSITION TYPE: Full Time | 12-month Contract PAY RANGE: $121,600 - $150,000 REASON FOR HIRING: New role WORK MODEL: HybridLANGUAGE: English, French is an asset LOCATION: Toronto, ON WHO WE ARE SOCAN is a not-for-profit copyright collective dedicated to ensuring music creators and publishers receive what they have rightfully earned for the use of their work. SOCAN supports and represents nearly 200,000 songwriters, composers, and music publishers. Through licensing, global royalty collection and advocacy, we help creators to keep making the music that entertains, moves, and inspires us OUR COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, AND ANTI-RACISM SOCAN thrives with a variety of viewpoints, identities, and backgrounds, and we are committed to anti-racism. Everyone is welcome to apply for our wide range of roles, regardless of gender identity, gender expression, ethnicity, race, age, culture, sexual orientation, religious belief, or physical ability. Learn more about SOCAN’s commitment to Inclusion & Anti-Racism. WHY WORK WITH US?
Make a difference by supporting and collaborating with a vibrant and creative community Enjoy many options for workplace flexibility and work-life balance Get involved in the rapidly changing creative space Advocate for and empower the creative community Together, we’ll help music creators earn more income and make a living
WHAT WE OFFER
35-hour workweek schedule (possible flexible work options i.e., 4-day work week (position based) Access to SOCAN fitness facility Inclusive and collaborative working environment
ABOUT THE ROLE The Senior Integration Program Manager is accountable for planning, coordinating, governance, and execution of a multi-year business integration program following an acquisition. Acting on behalf of the COO and Executive Steering Committee, the role serves as the central integration leader across Technology, Operations, Finance, Human Resources, and other functional workstreams. The primary objective is the successful systems implementation, data migration, and execution of operational transition activities while protecting business continuity and critical member-facing services for both SOCAN and the acquired organization. The role will also lead planning and readiness activities for Phase 2, which may include systems, process, data, organizational, and operating model integration. WHAT YOU’LL DO / KEY RESPONSIBILITIES
Ensure integration activities do not negatively impact royalty processing, distributions, licensing operations, financial reporting, payroll, or other critical business functions. Own the overall integration roadmap, governance framework, master plan, critical path, risk register, dependency map, and executive reporting. Serve as the primary bridge between workstream teams and the Executive Steering Committee. Lead the Operations workstream directly while coordinating execution across Technology, Finance, HR, and other workstreams. Manage and coordinate workstream project managers/coordinators and leads, ensuring alignment of priorities, resources, timelines, and deliverables. Actively manage cross-workstream dependencies and sequencing to minimize operational risk and implementation conflicts. Oversee planning and execution of system implementations, data migrations, testing, cutover planning, stabilization activities, and operational readiness assessments. Maintain rigorous scope management and change control disciplines. Monitor integration synergies, benefits realization, efficiency gains, and cost reduction opportunities. Act as a neutral facilitator and problem solver when competing priorities or legacy practices create barriers to progress. Identify, assess, and proactively mitigate integration risks and escalate significant issues. Partner with HR, Communications & Marketing, and other business leaders to support communications, stakeholder engagement, readiness, training, and adoption activities. Build trust across both organizations while constructively challenging assumptions and maintaining focus on outcomes. Lead Phase 2 planning activities, integration sequencing, readiness assessments, and implementation preparation, including facilitation of the development of future-state operating model, organizational, governance, process, and technology recommendations by workstream leaders; challenge assumptions, provide integration insight, surface interdependencies, and ensure recommendations are coordinated across functions.
WHAT YOU WILL BRING / QUALIFICATIONS & EXPERIENCE
Bilingual English and French an asset Excellent research and problem-solving skills, with a strong attention to detail Minimum of 1 year of experience in a high volume data environment Computer literacy and advanced knowledge of Microsoft Office Suite, (Word, Excel, etc.) Financial competence/literacy. Strong time management skills to meet deadlines and ability to multi-task. Copyright/Rights Management experience an asset. Knowledge of existing SOCAN distribution workflows an asset. Knowledge of repertoire, copyright, and share splits an asset
KNOWLEDGE, SKILLS & QUALIFICATIONS
University degree in Business, Operations, Information Technology, Finance, HR, or related field. PMP designation strongly preferred. Prosci, Agile, Scrum, Lean, Six Sigma, or equivalent certification is an asset. Experience within media, technology, financial services, membership, royalty administration, or complex service organizations would be an asset. 10+ years of progressive experience leading complex programs, transformations, integrations, or enterprise-wide initiatives. Demonstrated experience leading merger, acquisition, integration, carve-out, separation, or major organizational transformation initiatives. Strong operational leadership background with the ability to understand and connect business processes across multiple functions. Experience leading large-scale technology implementations, ERP implementations, system migrations, data migrations, and operational readiness activities. Advanced program and project management skills, including governance, critical path, dependency, and risk management, resource planning, budgeting, and executive reporting. Strong understanding of change management and experience leading organizational change in complex environments with a demonstrated ability to lead through influence rather than authority. Experience managing multiple project managers and cross-functional teams in a matrix environment. Ability to identify operational, financial, technology, people, and compliance risks and implement practical mitigation plans. Strong facilitation, negotiation, conflict resolution, and stakeholder management skills. Experience working with senior executives, steering committees, external partners, consultants, and vendors. Strong analytical, planning, problem-solving, and decision-making capabilities. ATTRIBUTES
Exceptional relationship builder and influencer.
Calm and resilient under pressure.
Highly organized with strong attention to detail.
Action-oriented with exceptional follow-through.
Strong business judgment and systems thinking.
Pragmatic, adaptable, and outcomes focused.
Strong change leadership mindset.
ACCESSIBILITY & ACCOMMODATION SOCAN is committed to providing an inclusive workplace environment that meets the accessibility needs of employees with disabilities. Should you require accommodations please contact us directly at [email protected] and we will make the necessary accommodations. Applications submitted to this email address will not be accepted. EQUAL EMPLOYMENT OPPORTUNITY SOCAN is an Equal Opportunity Employer. Hiring and other employment decisions at SOCAN are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance. If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply HOW TO APPLY If you’re interested in joining us, we’d love to hear from you: http://www.socan.com/careers/ Thank you for your interest in our company; we will be in touch with those candidates we wish to interview. To learn more about SOCAN, go to www.socan.com. You can also follow us on LinkedIn, Twitter, Instagram, and Facebook (@SOCANmusic/@SOCANmusique)
