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Open nowPosted 18 days ago

Business Account Manager - Middle

softswiss65 open roles

Where
Poznań, Poland; Warszawa, Poland
Work mode
Remote
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Your applicationOpen nowBusiness Account Manager - Middlesoftswiss · Poznań, Poland; Warszawa, Poland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on softswiss's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market. softswiss postings stay open a median of 1 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 18 days ago

softswiss median: 1 days open

The posting

Overview:

SOFTSWISS continues to expand the team and is looking for a Business Account Manager. We need a true, experienced and accomplished professional who shares our culture and values.

About Product:

The SOFTSWISS Casino Platform is the core infrastructure operators rely on to launch, manage, and scale their online casino businesses.

You'll contribute to mission-critical systems covering account management, game operations, responsible gaming, and regulatory compliance, in an environment where reliability, scalability, and business impact matter, working with people who build solutions operators depend on.

Purpose of the role:

You will be responsible for building and maintaining strong, long-term relationships with clients, ensuring their satisfaction and business growth. By deeply understanding their operations, challenges, and goals, you will act as a trusted partner, developing strategic plans and delivering tailored solutions in collaboration with internal teams.

Key responsibilities:

  • Establish and nurture strong long-term relationships with clients and key people on client’s side
  • Understand client business specifics and how it operates
  • In collaboration with the team and client’s key people identify the potential issues and problems client business is facing to propose solutions to solve them
  • Create client’s development plan and strategy
  • Be responsible for the general client satisfaction and growth in close collaboration with casino platform team
  • Resolve ongoing issues and problems
  • Forecast and track key projects metrics

Required Experience:

  • English B2
  • Russian B2
  • Strong communication, negotiation and team collaboration skills
  • Strong knowledge of IT industry and how the major processes function
  • 2+ years in account management and/or customer success management
  • Previous experience with creating and implementing strong relationships with clients

Our Benefits:

  • Private health insurance
  • Sports benefits
  • Comprehensive Mental Health Program
  • Free English lessons (online)
  • Local language courses
  • Paid time off
  • Maternity leave support
  • Referral program rewards
  • Upskilling, internal workshops, and participation in professional conferences and corporate events
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One press. We do the rest.

  1. A CV for this posting

    Written against softswiss's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on softswiss's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    softswiss's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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